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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Awesome easy fast and lots of different options i had a great experience will use again in future
It was so easy to do the resume, and with resume genius' suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Why do you have to sign up for a membership to make 1 resume? Why does it then jump to an auto renewal that is far more expensive than the product you will hardly use? Greed. That's why. The product its self is good but the obvious greed of the company makes it feel dirty and shameful. Why not just do a low charge for 1 resume instead of trying to scam people?
Hello Steven,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome program, easy to use and lots of helpful wording
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, also helps with adding additional pre written info love it!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Your service was listed as free. A one time fee is acceptable. The monthly fee you charge is excessive and fraudulent.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great tool to aide me in cleaning up my resume and ensuring it gets noticed!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so quick and seamless, and the finished product was so professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Looks professional and love the options. Just more for the trial than other resume builders I have used.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Experience so far is good - a little slow but good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for helping me creating my resume, it was a great experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a very quick and easy way to create a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good ai for your resume, wish there was more templates!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like to see templates before buying a subscription
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Not too bad - AI generated content "sounds like" AI though - not too much you can do about that. The more AI is used, the more resumes begin to sound/feel very similar and a resume will no longer provide as much insight into the person as if they created it themself.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. Would have given another star but I'm not sure how much I have to pay beyond the initial $2.95 the way it is worded.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like the ability to go back and add information
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you your help was much appreciate d. Hope I get a job
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
1 only because when I was looking for a resume builder. This said it was free. So I took the time, just to find out at the end you have to pay.
Hello Raymond,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius