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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
735
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Michelle E.
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Awesome easy fast and lots of different options i had a great experience will use again in future

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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!
April 2, 2024

!

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Deidra T.
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It was so easy to do the resume, and with resume genius' suggestions

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Steven J.
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Why do you have to sign up for a membership to make 1 resume? Why does it then jump to an auto renewal that is far more expensive than the product you will hardly use? Greed. That's why. The product its self is good but the obvious greed of the company makes it feel dirty and shameful. Why not just do a low charge for 1 resume instead of trying to scam people?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Steven,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Tricia C.
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Awesome program, easy to use and lots of helpful wording

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Brayden R.
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Very easy to use, also helps with adding additional pre written info love it!

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Your service was listed as free
April 2, 2024

Your service was listed as free. A one time fee is acceptable. The monthly fee you charge is excessive and fraudulent.

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow ANN W.
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Great tool to aide me in cleaning up my resume and ensuring it gets noticed!

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tanya F.
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This was so quick and seamless, and the finished product was so professional.

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Tehya H.
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Looks professional and love the options. Just more for the trial than other resume builders I have used.

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Experience so far is good
April 2, 2024

Experience so far is good - a little slow but good

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Amal Q.
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Thank you for helping me creating my resume, it was a great experience.

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
Follow Ava H.
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This was a very quick and easy way to create a resume

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Daniella H.
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Very good ai for your resume, wish there was more templates!

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Hilary X.
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I would like to see templates before buying a subscription

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
2 reviews
0 helpful votes
Follow William I.
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Not too bad
April 2, 2024

Not too bad - AI generated content "sounds like" AI though - not too much you can do about that. The more AI is used, the more resumes begin to sound/feel very similar and a resume will no longer provide as much insight into the person as if they created it themself.

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Rickey C.
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Very easy to use
April 2, 2024

Very easy to use. Would have given another star but I'm not sure how much I have to pay beyond the initial $2.95 the way it is worded.

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Patricia C.
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I would like the ability to go back and add information

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Penny X.
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Thank you your help was much appreciate d. Hope I get a job

Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Raymond W.
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1 only because when I was looking for a resume builder. This said it was free. So I took the time, just to find out at the end you have to pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Raymond,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius