On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Love it, by far the best website I have came upon!
Please Have a Save button Even for version, before you buy it. Was annoying to hit the back button before buying because I forgot to add something only to find my entire resume was gone
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I am not sure how to cancel and I see I will charged 29.00 in 14 -days I need to reevaluate my subsr
Hello Babette,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I searched online for free resume resources and your company appeared
Hello Andrea,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would be good if there was a one off payment option for the 1 resume. Other than that great website to help build a good looking resume. Thanks
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thought it was free, but oh well nothing is anymore.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for the very excellent resume that I did for my husband
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the formats and that it accurately captures and moves my information around.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
After spending so much time writing a resume not mentioning it will be charged is not fair.
Hello Seoho,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was streamlined and simple. Plus, I've never had a resume that looks this polished and professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleads you into thinking the resume is free until you've already invested too much time
Hello Diane,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Awesome layout and very easy to create your resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be helpful to know the required payment and pricing upfront.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
If you are going to charge for amking a resume please charge us before I make the template, not after I make them.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This service was able to generate a much better resume than I could.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought formats are free, started working, then needed to register and pay, and now I am tied to a subscription I never wanted and need to cancel. Annoying.
Hello Fleur,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This made it very simple to generate a resume in an efficient timeframe.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I didn't know of the cost up front-hopefully it's worth it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So easy to use and love to be able to update current resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy solution to producing a clean and professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius