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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Awesome platform, very user friendly, simple and fast.
The actual resume building process was really nice and I appreciated it all. But it was really frustrating that the link I clicked said it was a free resume builder but then AFTER I completed my resume, I was made to pay for it. I am appreciative for the service, but the business practice of roping customers in with the word "free" when it is truly is not is annoying, dishonest, and completely unethical.
Hello Nicholas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy flow. Works well. Didnt like the pay at the end, but I fully get it. Had I known in advanced I prob wouldnt have done it, so as a business you did well to get my $. The price seems worth it at $3 though so good on you for setting an acceptable price point.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to create a resume but wish you had more editing options before making final resume and payment.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful. Appreciate the use of AI to help create other ways of organizing my experience and education.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise this resume builder as Free, I spent an hour building my resume only to find out that is indeed NOT free. That is false advertising.
Hello Stephanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use and love the different options for templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Able to personalize as well. Liked suggestions that I could build off.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful tips and suggestions. Made creating my resume really easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the ease of creating a resume and all the help resume genius provides!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Do not label something free if you have to pay for it. False advertising is really annoying and I will not be using this website again.
Hello Alexander,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The pre fab setups that are available are very helpful to get your mind working in the way people want to see.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow! This was very easy! Time saver. Thank you so much!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
There is a minimal cost. It would be nice to know that before I spent the time building a "Free" resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super streamlined and easy to follow. Finished my resume in 30 minutes!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate hitting a pay wall. Don't advertise as free if you are going charge on the back end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great and easy to access loved the breeze of it all
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it, by far the best website I have came upon!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Please Have a Save button Even for version, before you buy it. Was annoying to hit the back button before buying because I forgot to add something only to find my entire resume was gone
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius