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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
728
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow David E.
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Awesome platform, very user friendly, simple and fast.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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The actual resume building process was really nice and I appreciated it all. But it was really frustrating that the link I clicked said it was a free resume builder but then AFTER I completed my resume, I was made to pay for it. I am appreciative for the service, but the business practice of roping customers in with the word "free" when it is truly is not is annoying, dishonest, and completely unethical.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nicholas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Very easy flow
April 4, 2024

Very easy flow. Works well. Didnt like the pay at the end, but I fully get it. Had I known in advanced I prob wouldnt have done it, so as a business you did well to get my $. The price seems worth it at $3 though so good on you for setting an acceptable price point.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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It was easy to create a resume but wish you had more editing options before making final resume and payment.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
4 reviews
0 helpful votes
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Helpful
April 4, 2024

Helpful. Appreciate the use of AI to help create other ways of organizing my experience and education.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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You advertise this resume builder as Free, I spent an hour building my resume only to find out that is indeed NOT free. That is false advertising.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephanie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Tracy R.
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Easy to use and love the different options for templates

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Lori Q.
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Quick and easy to use
April 4, 2024

Quick and easy to use. Able to personalize as well. Liked suggestions that I could build off.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Esther G.
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Very helpful tips and suggestions
April 4, 2024

Very helpful tips and suggestions. Made creating my resume really easy.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Deane H.
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Really easy to use!
April 4, 2024

Really easy to use! Took a lot of the stress out of the process.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Allyson Z.
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Love the ease of creating a resume and all the help resume genius provides!

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Alexander A.
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Do not label something free if you have to pay for it. False advertising is really annoying and I will not be using this website again.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alexander,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Tyler K.
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The pre fab setups that are available are very helpful to get your mind working in the way people want to see.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Miguel U.
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Wow!
April 4, 2024

Wow! This was very easy! Time saver. Thank you so much!

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Bryan M.
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There is a minimal cost
April 4, 2024

There is a minimal cost. It would be nice to know that before I spent the time building a "Free" resume.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Sarah U.
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Super streamlined and easy to follow. Finished my resume in 30 minutes!

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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I hate hitting a pay wall
April 4, 2024

I hate hitting a pay wall. Don't advertise as free if you are going charge on the back end.

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Briah L.
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Great and easy to access loved the breeze of it all

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Janice Z.
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Love it, by far the best website I have came upon!

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Lily B.
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Please Have a Save button Even for version, before you buy it. Was annoying to hit the back button before buying because I forgot to add something only to find my entire resume was gone

Date of experience: March 25, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius