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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The process was so easy and the resume was is beyond my expectations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love this website, make is very easy to make a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You clearly state that you can get your resume without signing up for anything and more importantly, no credit card info required. THIS IS FALSE
Hello Wesley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would have been nice if I had known this was a paid resume builder when I started. I specifically searched 'FREE RESUME CREATOR" and this was the first site to pop up. A little misleading to say the least.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The website and offerings were great! Love your UX / UI. What's making this 4 stars instead of 5 is because the google ads are misleading into thinking this service is free.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your help in organizing my professional work experience,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really wanted my Resume to have a new look and updated.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate, plenty of templates to choose from, professional look.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Good website, but misleading because it said it was free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very useful, very helpful, I 100% recommend trying
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very helpful and a lot less stressful for me to do it this way, especially with it being where it's easy to understand.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The whole experience was smooth and easy, even with the details I added.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience. Loved the choices and easy access.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site advertises that this service is free however once you get to the end you are hit with a fee.
Hello Octavia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It said resume would be free then it charged me. Kinda shady
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks thankl tutg ijdcsuqhvipu ojiojvcaoi
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy with plenty of options to manufacture your success.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy at the same time making my resume look professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius