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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Mary O.
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Easy to use, but website said it was free and isn't. Unable to just do the one time without the auto-renewal option.

Date of experience: March 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Meagan M.
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I enjoyed how it walked me through the steps of how to build a professional looking resume. I also liked the helpful tips it gave.

Date of experience: March 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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This was very easy and helpful
April 6, 2024

This was very easy and helpful. Beautiful resumes.

Date of experience: March 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Easy and resume looks great
April 6, 2024

Easy and resume looks great. Great options for customization

Date of experience: March 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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...
April 6, 2024

...

Date of experience: March 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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The intro for this page is misleading, it says I can create a free resume so I spent a while writing it only to find out at the end that I need to pay for it if I want to download it. It's not the paying I'm annoyed about, it is the fact that the website wasn't upfront about it. I would be more inclined to use this website if it notified the user at the start that they have to pay for the resume if they want to download it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kris,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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The site was easy to use
April 6, 2024

The site was easy to use. It was quick and not too expensive.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
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So far so good
April 6, 2024

So far so good. It states FREE, but it's really not.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Quick and easy
April 6, 2024

Quick and easy- I hoped it was free, in the end it is worth the price

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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It did say free so i was a little surprised with a charge, but my resume looks so good and very easy to use.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great but my resume is too long
April 6, 2024

Great but my resume is too long. Need help condensing it.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow AZAAM S.
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My chime card is not acceptable no is there is any issue with the bank and please correct it

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow jamea W.
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Too expensive and it would not let me press the back button too continue to edit

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jamea,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Didn't like that no payment was mentioned until after all the work was done.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Lisbeth R.
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Format is easy to follow and their suggestions are great.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Clovis O.
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It was a great opportunity working with you. Easy to use because everything is set.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Melissa R.
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Very user friendly and efficient results. Much better than other resume sites I have used.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Karen G.
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So easy to use
April 6, 2024

So easy to use. Offered suggestions and allowed for my choices!

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Barbetta X.
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This was a quick and easy process with a beautiful resume.

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
Follow Annette D.
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Too easy, looks professional and was really helpful

Date of experience: March 26, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius