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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use, but website said it was free and isn't. Unable to just do the one time without the auto-renewal option.
I enjoyed how it walked me through the steps of how to build a professional looking resume. I also liked the helpful tips it gave.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was very easy and helpful. Beautiful resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and resume looks great. Great options for customization
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The intro for this page is misleading, it says I can create a free resume so I spent a while writing it only to find out at the end that I need to pay for it if I want to download it. It's not the paying I'm annoyed about, it is the fact that the website wasn't upfront about it. I would be more inclined to use this website if it notified the user at the start that they have to pay for the resume if they want to download it.
Hello Kris,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The site was easy to use. It was quick and not too expensive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. It states FREE, but it's really not.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy- I hoped it was free, in the end it is worth the price
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It did say free so i was a little surprised with a charge, but my resume looks so good and very easy to use.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great but my resume is too long. Need help condensing it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My chime card is not acceptable no is there is any issue with the bank and please correct it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Too expensive and it would not let me press the back button too continue to edit
Hello Jamea,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Didn't like that no payment was mentioned until after all the work was done.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Format is easy to follow and their suggestions are great.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great opportunity working with you. Easy to use because everything is set.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly and efficient results. Much better than other resume sites I have used.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a quick and easy process with a beautiful resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Too easy, looks professional and was really helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius