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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Need to change around your business model regarding price and available payment options!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a quick and easy method to write a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
All good. Easy experience to upgrade my resume better.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I feel so blessed that you helped me with my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just needed a update not sure why i have to pay this fee to get it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had typed in free resume templates so I thought this was a free program to help you update your resume. Then it asked for my credit card number and to pick a plan.
Hello Lisa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The Google search stated this was a free service. It is, of course, not.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank You the program made it easy to get my resume updated in a professional overview
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great đź‘Ťthey are incredibly helpful and productive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems smooth but I was charged when it said this was free
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Spent a bunch of time creating resume only to try to download and then it makes you pay. Shady and I wish it would have said that up front
Hello Allison,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Make it more clear that you have to pay for your resume from the start. NOT at the end after spending a bunch of time working on it and thinking it's free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So damn expensive to change 2 words on the resume and have to pay $24 to download it again
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good, Although I wish there was an option for a one time download
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had a hunch that I would be paying for these services
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Advertised a free resume template, but you have to pay to keep what you create.
Hello MaNawn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
First time using this site. I loved the ease from section to section. There is aways room for improvement in any area of life and business.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It will be good if the resume downloads to my computer.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When I edit my resume and try to read through as I edit, the box seems so small to be able to see it very well.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius