On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It lost my whole first resume that I built when I wanted to go back and edit it. It was frustrating.
Very solid styling, loved the chicago one. Very user friendly too. 10/10 would recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
THE PROCESS WAS EASY DID NOT REALIZE I WOULD HAVE TO PAY BECAUSE I THOUGHT I CLICKED ON FREE RESUME BUILDER
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and edit and has all almost my needs. However, need to check post payment how many options I get!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was supposed to be a free resume guess I have to deal with it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume builder was easy and well versed on professionality
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it for my daughter she just started her job hunting.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great platform, just wish we would've been told it costs money before building the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very convenient but summary of job experience is not that great.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not very happy I had to pay when it was advertised for free but okay.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website state its free, but you have to pay to get the resume.
Hello Ronnell,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wrote a cover letter, saved it, then when I went to change one of the initial answer to the questions that generate the design headings lost everything I had written. Two hours down the drain.
Hello Maggie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Excellent - so easy. Resume writing and re-writing and polishing is DREADFUL, but not with resume genius. They make it simple and even fun. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Kept losing work not intuitive needed a chat button to ask questions
Hello Julianne,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This made it super quick to create a resume, which is my least favorite activity in the whole world.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good templates, but put that u have to pay in the front pls
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to access the info and availability of resources
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The AI capabilities are amazing. I am not good at expressing my skills and responsibilities. Resume Genius did most of the work and it looks amazing. I love especially the array of finished products from the information I imputed.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Love it, super easy to use and looks very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website was very easy to understand. It guided me to where I am not confused.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius