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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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It was quick and easy at the same time making my resume look professional.
Quick & easy. Needs other descriptive suggestions of professions
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I Googled free templates. I don't like that how after I inputted everything I would have a fee of $2.95 for the 14 day trial and then the fine print says I will be billed $23.95 a month
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use and update my resume as needed specific to jobs I am applying for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont have time for this $#*!. Please cancel immediately following my download.
Hello Jack,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use. Helped me to find the look and most importantly the correct wording I was looking for to market my skills
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome platform, very user friendly, simple and fast.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The actual resume building process was really nice and I appreciated it all. But it was really frustrating that the link I clicked said it was a free resume builder but then AFTER I completed my resume, I was made to pay for it. I am appreciative for the service, but the business practice of roping customers in with the word "free" when it is truly is not is annoying, dishonest, and completely unethical.
Hello Nicholas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very easy flow. Works well. Didnt like the pay at the end, but I fully get it. Had I known in advanced I prob wouldnt have done it, so as a business you did well to get my $. The price seems worth it at $3 though so good on you for setting an acceptable price point.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to create a resume but wish you had more editing options before making final resume and payment.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helpful. Appreciate the use of AI to help create other ways of organizing my experience and education.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise this resume builder as Free, I spent an hour building my resume only to find out that is indeed NOT free. That is false advertising.
Hello Stephanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use and love the different options for templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Able to personalize as well. Liked suggestions that I could build off.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful tips and suggestions. Made creating my resume really easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the ease of creating a resume and all the help resume genius provides!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Do not label something free if you have to pay for it. False advertising is really annoying and I will not be using this website again.
Hello Alexander,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The pre fab setups that are available are very helpful to get your mind working in the way people want to see.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow! This was very easy! Time saver. Thank you so much!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius