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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow rosely U.
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You fool people by saying it free and get them invested and then ask for money

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Rosely,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Need to be upfront about charges, would have paid anyway. Almost deleted due to bait and switch tactics

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Grant,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Very easygoing experience, I like how it gives informational suggestions and the AI regenerator is very helpful, although it stopped working for me after a while.

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It has been really easy to use and has increased the presentation and effectiveness of my resume 10-fold!

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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You did not tell me i needed to pay for download or print... bait and switch

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Wade,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Keonia N.
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Very quick and full of good ideas you can draft from

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Seamless and swift experience!
April 13, 2024

Seamless and swift experience! Makes the dread of making a resume so much better!

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Has been a great experience simple and easy to navigate

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
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I tried first time
April 12, 2024

I tried first time. Content was attractive. I will deliberately wait for progress

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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It is Ok!
April 12, 2024

It is Ok! But, I do not need more than this one. So, my payment should be limited to $2.95 only. Thanks

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Gutema,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow JeAnn N.
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Super easy to use and will definitely increase my chances of finding a job now!

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Great resume format!
April 12, 2024

Great resume format! Super simple and very professional.

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Sylvia H.
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Easy to pick and choose many options to build my resume

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kiara B.
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Because it was stated as "FREE" but we had to pay to download the resume and there was no option to opt out of the payment for advanced settings. Therefore its not free, change the information so that people wont be tricked please and thank you.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Kiara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Dina N.
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I've been out of the job hunting game in over 20 years. I was really stessed out with starting over with the Resume process but Resume Genius took all of the stress away. Amazing product.

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-star review, Dina!

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Tamara K.
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It would be better if you charged less for returning users..

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you, Tamara. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Ralph N.
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I don't like the fact that it is advertised as a free resume builder when it isn't. You waste all your time building a resume expecting it to be free and then when you've already invested all that time, they tell you that it costs money.

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you, Ralph. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
2 reviews
0 helpful votes
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Thank you for allowing me for creating a resume so easy and quick

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review, Mark. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
2 reviews
0 helpful votes
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It was a lot easier, quick and faster then i thought. Would actually recommend.

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Good
April 12, 2024

Good. Was very helpful in providing an easy template for me to follow.

Date of experience: April 2, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius