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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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I already have an account with you all, but it NEVER sent me a sign in link. I requested it several times. It's very frustrating to have to start ALL OVER just to update my resumé.
It's something great that I can't even explain I love this app!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-star review, Leonardo!
Regards,
Resume Genius
Loved that it picked up on the South Africa region.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-star review, Kayla!
Regards,
Resume Genius
Easy to use and wide variety of templates to choose from
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good program that helps with resume build up very quickly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, although I clicked on the site as it said free resume formats.
Thank you, Christine. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would have loved to have gotten the impression that this was a pay-for service BEFORE I created my resume, as it showed up as one of the top results when I searched for "free resume templates," and it said nowhere on the site what the pay structure is. A similar hidden-fee structure used by other sites, as well..
Hello Anthony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy because it gave suggestions and there were 12 choices.
Thank you for your great review, Melissa. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like to be able to edit the format of each resume more easier.
Thank you, Lisa. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Site was very easy to use and helped me create a professional resume.
Thank you for your great review, Eva. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume gets completely eroded when we edit the section again.
Payment Hiccups
Hello Nikita,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius.
I was dreading having to write another resume and this made it so easy to write a good resume.
Thank you for your great review, Brianna. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius is very quick and easy to make a Resume.
Thank you for your great review, Darren. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, very helpful how sentences are generated!
Thank you for your great review, Ella. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience, lots of options and AI tools to assist
Thank you for your great review, Rebecca. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ive never really understood how to build a good resume until now. Thanks for the guide and help!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-star review, Devin!
Regards,
Resume Genius
It was ok but very frustrating
Not straight forward
Thank you, Timothy. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great features and options, my resume looks awesome.
Thank you for your great review, Aimee. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Johnté,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius