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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
Follow Brodie K.
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It Said where I clicked onto the website that there was a free option and directed me to pay. Fortunately for you guys I'm wilingl to pay the amount for the job I want, However it seemed a little misleading.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brodle,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I loved the AI experience
April 13, 2024

I loved the AI experience. This resume builder helped me create something more professional than what I could have done alone. It has been many years since I have had to create a resume and this helped me tremendously.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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The process was relatively easy and quick. I needed to edit portions of the resume due to personal circumstances regarding the application(s). I hope that this will for allow for more exposure to companies in the near future.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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So far, this product has been quite helpful. I am looking forward to checking out additional features.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Montana
1 review
0 helpful votes
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The link to this advertised as free but requires payment. Nominal fee for the 2 week access but is not free as advertised.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jacob,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Karlotta D.
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This site made it very easy to update my resume and add the additional information needed. I truly appreciate the ease of it and how not overwhelming it was.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Grace H.
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This was incredible!
April 13, 2024

This was incredible! SO easy to create a new resume!

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I did loaded my resume and had to do some editing but overall went quite well.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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I feel like i wasted an hour then was scamed out of $3 plus whatever this cancelation fee is about to be. Its a $#*!ing scam

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nathaniel,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Too slow
April 13, 2024

Too slow. The words wouldn't show up until well after I finished typing them. And yes, I had full internet service. And it would not let me make changes to my summary.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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*******1111111
April 13, 2024

**************

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
2 reviews
0 helpful votes
Follow Nicholas F.
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The task of writing my resume has been made simple and painless! I could not be happier!

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jessica E.
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Sweet and painless experience for this first time resume builder!

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Brithany B.
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Great!
April 13, 2024

Great! Thanks but dont force me to write a review after I had to pay.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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This was by far the most seamless and easiest process to build my resume.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Christina J.
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It is quick and easy to create or update your resume

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Susan C.
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Great product
April 13, 2024

Great product. Will reserve judgment based on how easy it is to cancel my subscription.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow Tanu P.
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There were interface issues and everytime i finished my resume, the content somehow were reset even after saving.

Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Tara F.
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Don't advertise as free and then charge for the resume after the resume is made. Sneaky, deceptive, and very annoying.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Tara,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Format of website is horrible
April 13, 2024

Format of website is horrible. Lagging, takes too long to create a resume and the process is messy

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Erika,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius