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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It would be better if you charged less for returning users..
I don't like the fact that it is advertised as a free resume builder when it isn't. You waste all your time building a resume expecting it to be free and then when you've already invested all that time, they tell you that it costs money.
Thank you, Ralph. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for allowing me for creating a resume so easy and quick
Thank you for your great review, Mark. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a lot easier, quick and faster then i thought. Would actually recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick. I don't like that the website says "free", and that's a iie.
Thank you, Carlos. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I only gave it a 4 star review because I only built my resume. Have not downloaded it or printed it...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't like the fact that it says free and it's not.
Thank you, Kamorie. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very user friendly. Not complicated to use at all. Looks pretty good.
Thank you for your great review, Patrick. We are happy you enjoyed your experience.
Regards,
Resume Genius
They had a lot of options that really hit the mark on the things I actually did nice work, on top of that nice pricing.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the templates. It would be nice if you added a section for Relevant Courses
Thank you for your great review, Raisa. We are happy you enjoyed your experience.
Regards,
Resume Genius
This question should be asked after i get the download.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I want to be able to put information in the column or side bar.
I did not like being charged at the end of the 2 hour resume building session.
Thank you, Ronald. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy and will allow me to edit my resume as needed.
Thank you for your great review, Tracy. We are happy you enjoyed your experience.
Regards,
Resume Genius
The text box for the professional summary didn't work. It typed everything backwards, and every time you tried to make a correction, it automatically moved the cursor back to the beginning of the paragraph, which was frustrating. Other than that, very useful tool and happy with the end result.
Thank you, Jordan. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was good, but they do not tell you that it is not free.
Thank you, Fatima. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
4 stars for nice revamping of my resume. I will come back and give 5 stars once it gets me a desired position.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am blown away by how quick and easy this builder is! Not only is it quick and easy but the quality is impeccable! Definitely worth paying for!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-star review, Naomi!
Regards,
Resume Genius
Editing tools not great. Tried changing the paragraphs and editing content and was unable to do so, the text would jump to the start of the section and not allow me to edit mid-paragraph.
Thank you, Danielle. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you, Tamara. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius