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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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It was pretty easy and saved when I had to walk away
Advertising as free and then charging after all the work has been done is unfair
Hello Kristina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great Great service appreciated it. Easy quick and straightforward yet to see the completed product. Would like to switch templates. Hopefully I can.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, but 2 issues:
1. Sometimes when I try to paste text into the app it just pastes "screenshot disabled."
2. How do i restart? For example, I uploaded 1 document as the base for my resume, but i found a newer resume template that I had and I wanted to start over with that document, but I didnt see a way to start over with the new base template.
Thank you for your great review. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Regards,
Resume Genius
You have labled you product as free many times in the ads, but now i have to pay after spending 1 hour on creating a resume. Shame!
Hello Zamzam,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
$#*! you made me pay for my own cv, im the $#*! that wrote it you should be paying me
Hello Sahil,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You started the process saying it was free and then made me pay for the resume.
Hello Harrison,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Really appreciate the pre-generated bullet points.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good very easy and simple to use, the paying through me off
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
There is a glitch in the Summary (introductory) paragraph where every time you type a letter the cursor goes to the very top line, first position. Extremely frustrating!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Website was very user friendly, and had a variety of resume designs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was unaware of any fees until the resume was complete. Also, the personal statement section has a bug.
Hello Rebecca,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Gave the impression this was a free resume builder.
Hello Megan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great was very helpful and made it very easy to complete.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be upfront about pricing. Should have a one-time fee option instead of monthly payment.
Hello Patrick,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was so extremely easy to do this resume and I love that.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Geniuss
More colors. It also didnt let me type sometimes and would type backward on screen
Thank you for your review. We appreciate your feedback.
Regards,
Resume Genius
Spent an hour adding my new work experience, paid the money, and it got deleted from my resume. So now i just have my old resume in a different font.
Hello Mattie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for making built up my resume faster and easier
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius