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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Is advertised as free and then to download the resume you must pay.
Your ads says free, at the end there's a monthly membership fee or a two week trial for $2.95 to get the resume. After I took the time to create my resume. I would have been okay paying it up front than feeling like I was duped and now had no other choice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Show the price up front before you let me do all the work. But good price
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It has been quick and easy. A bate and switch, advertises as free then charges a fee one you are complete.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was not informed of price prior to building resume. However simple & easy experience.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Fast easy and makes the process of building a resume much more free and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and opens your mind to how much you miss making you own resumes
.Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found this wasn't as simple as advertised to format nor did offer much help with wording. Plus, it's definitely not free! What a surprise!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use, cheap, and very useful suggestions that made the process easy and accurate.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to use. Love the formatting options, very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site made it very easy to create a new resume. I especially loved the fact i was able to insert my old resume and just add in the new details
.Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Suppose to be free, had to pay. All that work of course I will, not cool guys.
Hello Paige,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was all that I expected in resume generating and then some thanks!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to create without thinking too much on what to add.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am a fan of the information available based on the job title
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was going perfectly until the Profile Summary would not allow me to type. Every single backspace or new letter would take me to the top of the paragraph.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far this has been the easiest and easy way of doing my resume. I am so confident that I'll be getting responses soon. So glad to have found Resume Genius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far this has been easy to use and has helpful tips
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was lost on doing a resume! I haven't had to do one in years! Thanks Resume genius!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm impressed how simple it was to put my resume together with the help of resume genius!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Alexander,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius