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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Michigan
2 reviews
0 helpful votes
Follow Evelyn H.
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Love the options!
April 25, 2024

Love the options! Made it very easy to create a very professional resume

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Easy and made my experience simple and stress free

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Richard M.
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Easy-to-follow resume writing website for a wide set of professions with job-specific objectives in varied resume formats.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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The resume templates and program to choose which information to include was refreshingly easy and quick to get through. So nice to use and the finished product looks great!

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Promoted as free and then get billed on the back end. Classic bait and swtich.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Fasil,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
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Great templates and generated answers that I can edit/work with

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Says free but they get you at the end. You have to purchase a package to get the "free resume" other than that I like it.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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As an engineer, it's tricky to find a resume template that works for my experience. This process was extremely easy and created a competitive resume! I used the "text" from my old resume but Resume Genius also provides examples that were accurate to engineering.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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So simple to use
April 25, 2024

So simple to use. Creates super summaries and job responsibilities to select from.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colombia
1 review
0 helpful votes
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I definitely hate this business model. I know that stuff is not free. However it is unacceptable that for the quality of a job I could have done in Canva using the same amount of time, you end up charging me right after I finished doing my CV. I would have been happy to pay if you actually told me right at the early stages of my task.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Andres,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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It say free and you guys trick me to charge me at the end very bad

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cesar,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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I hope this Resume gets me the job I am praying for!

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
2 reviews
0 helpful votes
Follow Nelson K.
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Easy to use tools and professional looking resumes.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Quick and efficient
April 25, 2024

Quick and efficient. Easy to use with great suggestions.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Alexander P.
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Is advertised as free and then to download the resume you must pay.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alexander,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Debra R.
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Your ads says free, at the end there's a monthly membership fee or a two week trial for $2.95 to get the resume. After I took the time to create my resume. I would have been okay paying it up front than feeling like I was duped and now had no other choice.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Alabama
1 review
0 helpful votes
Follow Cole G.
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Show the price up front before you let me do all the work. But good price

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow AARON Z.
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It has been quick and easy
April 25, 2024

It has been quick and easy. A bate and switch, advertises as free then charges a fee one you are complete.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Charley E.
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Was not informed of price prior to building resume. However simple & easy experience.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow CHELSEA A.
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Fast easy and makes the process of building a resume much more free and easy

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius