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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Well my payment wasn't working for some reason and i feel like once I click out of here it's still not gonna work so let's try again for the 5th time aye
Said it was free. Then you charge me after I wrote all that. Scam city
Hello Michael,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Lots of resume template options and walks you through each step to create a professional resume that I'm confident will help me land the job and want.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The site was easy to navigate and very helpful when needed. It made the process so much easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Instead of saying free resume, you should add that it's not actually free before wasting time making a new one.
Hello Jessica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy! Was feeling overwhelmed thinking about creating a resume at my age, but I was pleasantly surprised at the easy and efficient process.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
I am happy with the resume but google said this was free
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was going to be free, so that was deceiving. I also think I should be able to move sections around within the resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Just have a free version including ads, honestly. The Ai tools were decent though, keep improving on that and you have something there.
Hello Shane,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy process and it was so quick to make updates to my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would not accept my mastercard after multiple attempts
Hello Rob,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You advertise a free resume. But it's not free. You have to pay to get it.
Hello Jordan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I wish I had did this sooner. I may have had a better chance at securing another job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When doing resume's take your time with it and pay attention to details.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely the easiest process I have ever done! I can't recommend this more!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it! Created the perfect skills and summaries.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Was advertised as free. Spent an hour and then it made me pay to get it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So quick and easy to download my current resume and make important current updates. Love the different format options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy, clear, and love the pre loaded prompts to help jog my ideas
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius