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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Updating a resume has always been a dreadful task for me. But this tool saved my life! Very easy and convenient to use, my new resume is ready in 15 mins. Love it!
This was an awesome experience! Very easy and productive!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be good if we can say what position resume is being tailored for
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I do not like the implication that you can get a resume for free, and can't. Offering for me to buy an upgrade assumes there is a lower option.
Hello Sara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Why advertise as a free resume builder only to charge an absurd amount of money at the end? $24.00 dollars lets be serious here.
Hello Veronica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is a life saver. I never know how to build a resume and this was so easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The cancellation policy is not clear, and I anticipate issues.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far ok.I thought this site was free,but in up having to pay and be subject to once a month fees.I don't mine paying for my resume,but having to be charge monthly, is not good, when you trying to find work.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful platform. Easy interface that made it simpler for me to communicate my intended message.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I Like how smooth it was to choose the templates and the auto statements for the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
As long as I can retrieve my resume, we're ok; if not, it's not a good experience.
Hello Norma,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
That's pretty $#*!ty you would charge after letting people go this far customizing. So I'm going to be $#*!ty and request a refund which I hate, but you left me no choice with this bait-and-switch tactic.
Hello Mehmet,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Stated it was free when starting resume, then had to pay in order to obtain it. Should have been more clear at the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for helping me make a wonderful resume for my daughters first job!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was really helpful in creating a resume for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was really helpful in creating a resume for me.
Website say free no fees or CC however that was false
Hello Anthony,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You say its free till the end, wow a text doc is so helpful, thanks for the scam
Hello Brian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I thought this was free. Then it said 2.95. Then it's 23.95 a month until your subscription is complete but doesn't say how long that was. If I didn't spend almost an hour putting this together I'd like to leave the site completely without a resume.
Hello Pamela,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very professional & accurate, not to mention simple & convenient!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free but take charge after completing the resume
Hello Dipika,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius