Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Simple to use; gives several options to choose from
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it, it made this process go by quickly worry free.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would prefer a monthly fee as opposed to annual fee
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful in descriptions of duties I did in my jobs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Happy it worked i just hope i can figure how to send
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My first-time withe this company and i am satisfied with my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice very easy to use and good price and u can cancel anytime!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was an easy way complete my resume and cover letter.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing and straightforward interface. I just wish resume/cv insights or critique are available too.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website is excellent as it computes your informations together and builds your resume quickly for you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy to use. Great suggested wording, tailored to industry and experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Esta pagina me ayudo a ser contratada en el empleo de mis suenos
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I feel like I just got scammed. Yours was one of the first websites to pop up when I googled "free resume templates," only to type in all my info and then be told I have to pay for this service. I mean, I get why and how you did it---it worked didn't it? It made you money. That's all that matters and I hope you're proud.
Hello Meredith,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Certain cards dont work, other than that its a pretty good site.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I feel that my chances have increased exponentially!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I would have liked more support formatting the full resume and not only the first experience section.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius