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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Great! Easy to use and lots of formats to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I haven't had to write a resume in 24 years.
Thank you, Resumes for Dummies!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate with excellent recommendations
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm 43 years old and entering the work place after a brief break to travel the country. I was finding it difficult to find work, even with my experience, so I decided to update my resume. This program made it so easy!
We are happy to read about your wonderful experience with our site, Melissa. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It's great! Really helped me get over the anxiety of updating my resume.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Straight forward and easy to use, great support to build my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
"Charges will be displayed at the end." bad feeling
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Resume has taken a great load of stress from me as a parent searching for work from home employment and creating a resume and cover letter for each position. Thanks a million for your support.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You took me through the entire process then told me I had to pay truly a scummy move.
Hello Seth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I was under the impression I was on a free website.
Hello Karen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's very expensive for a mostly automated service. I don't understand why it's more than like $10 tbh. Who exactly is making the profit and what work are they actually doing?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It's been fantastic, I could not have made a better choice!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been an easy and helpful process to get my resume organized and professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good good good very good it is for me everyone have to use it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent for new people thats just entering the work field. Like myself.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website really helped me; however, I strongly dislike how I was under the impression this would be free the entire time I was creating this resume. I took so much time on this that I only paid because I didn't have the time to start over with a different website.
Hello Alyssa,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great. I haven't updated my resume in quit some time. Great that machine learning has made such good progress.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius