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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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My experience with the platform was good. Suggestions were on point and the format good.
Infuriating that this is marketed as a Free Tool and before I can access my carefully completed work, I am asked to pay & subscribe.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great so far. Want to see everything before I say more.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and I like the AI technology. Created great recommendations
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick fast and easy! I would recommend this site to everybody!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm just trying to complete fifty words in this box
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius is very help full and easy, i really like it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent suggestions in writing a professional summary, and I was able to build a resume easily.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was not a fan of having to pay for a one time service, but I understand given the quality of the work. I only wish that I knew I had to pay beforehand.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. I was able to make changes without any problems
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow and understand. Easy to continue or go back to edit
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easier than I thought. Really quick and putting in bullet points and profession jargon made me sound great! Thanks!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow instructions, nice professional templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was looking for a resume builder through a google search and you were the first to pop up. It was quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Gave good options. Need more suggestions related to each job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was very pleased with the easiness of the order. Not only the purchase but the construction of my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its OK, not impressed. I thought it would be a bit more creative and flexible
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great service to take advantage of. Step by step, walks you through everything.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius