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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Makes building a resume SO EASY! All I had to do was enter a title and the rest was filled in for me!
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, so good! Easy to use and several options to choose from.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy to use and the templates are an added bonus. Looking forward to submitting some applications
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have not received my resume yet so I'm not sure, but the process is very good
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly and easy to navigate. Relevant suggestions related to the experience and future jobs I hope to look for.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Service came up under a "free resume' "search. Option for one-time purchase would be nice.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great I needed to get inspiration on a new resume and this really helped
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So much easier than any resume builder site I have found! I only worry about how easy it is to cancel after the 14 day trial!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise this as FREE RESUME TEMPLATE online then make people do all the work to create the resume just to get to the end and have to pay for a trial subscription.
Hello Katie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was a quick and easy process. I'm hoping to gain employment with a trucking company.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Multiple issues with different cards trying to purchase a trial membership.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to do and they walked me through each step and made suggestions where needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would prefer a one time charge with no need to cancel. Other than that easy to use.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Professional and show confidence I like the fact that my job criteria had all the necessary points need
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and helpful. Produces a detailed and accurate resume very quickly, which looks incredible professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Subscription seems like a loss of money
One time download option should be available
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was okay, not that user friendly but ok experience. Need more flexiblity to move the section around.,
Thank you, Jing. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It is easy to build a resume and the way the website is laid out with suggestions is phenomenal.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very friendly, especially for people that are not that familiarized with the use of AI.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius