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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Price is insane for small updates (requires 50 characters)
Hello Mari,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very predatory to have someone create a resume under the false pretense that its free but OK
Hello Gillian,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This experience, by far has exceeded my expectations. I would highly recommend their services.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I shouldn't be charged for a resume service and you guys don't have the color pink. In the temple outlines.
Thank you, JaMeya. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I chose to use Resumegenius because a friend of mine told me about the site and, because I lack the time to create my own resume and require assistance with editing it. This site is very helpful and the resumes are very professional and neat.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
You should be very clear from the begining that the resume is not fully free... tricking people is the same as stealing... I assume there is a rollover game here on the monthly payments as well.(But its ok, I am sure you put it in the smallest print you could.)
Hello Creighton,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The format is simple and quick. Nice choices of different formats
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I spent hours writing my resume and when I had finally finished (for the 5th revision) I was prompted to create an account, which i tried to do, but because my email had existed from a few years ago, it would not allow me to create an account. I went through the forgot password process and was able to sign in. I paid money to receive my copy of the resume but it did not show up in the account that I signed into. Only resumes from 2022. I tried going back but was never able to get back to my resume. I had no copy of it anywhere else, and now I am starting from scratch. Again. And struggling to remember the PERFECT resume summary that I had finished. So dumb. Why would you let someone create a resume on your template and ask them to PAY MONEY and then have no record of my resume. Where the hell did it go?
Hello Kimberly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I originally was browsing this site just for résumé templates but realized that it had a lot more to offer. The AI writing assist really helped make my résumé sound as professional as possible and was easy to use. Also, the two week trial is a very good deal at only $2.85. I would recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good, I was able to narrow down some keywords and duties
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy could not be more helpful highly recommend it will help even someone who has never had a job build a resume and give ideas
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really simple to use and the bullet point help is awesome as well
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fine, I liked the experience writing my resume. It was so good!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I have used before for other employment and may use again in the future
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great job i really enjoyed reading your post specially the resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a great experience! Thank you! My experience was one that I will share with others. I know of some people that have their resumes completed but doesn't look as good as what resumegenius produced it.
We are happy to read about your wonderful experience with our site, Kerma. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Thanks! I was stuck on the summary. The formats are also nicer
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great except you are forcing me to type text here and here and here
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great easy to use very helpful love it will def recommend to others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius