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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Karla R.
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Right from the beginning the process started off easy and simple which made me feel comfortable handling the rest of my resume

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Montana
1 review
0 helpful votes
Follow Mari C.
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Price is insane for small updates (requires 50 characters)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Mari,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow Gillian G.
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Very predatory to have someone create a resume under the false pretense that its free but OK

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Gillian,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow TASHA A.
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This experience, by far has exceeded my expectations. I would highly recommend their services.

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow JaMeya H.
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I shouldn't be charged for a resume service and you guys don't have the color pink. In the temple outlines.

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you, JaMeya. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Pape P.
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I chose to use Resumegenius because a friend of mine told me about the site and, because I lack the time to create my own resume and require assistance with editing it. This site is very helpful and the resumes are very professional and neat.

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Costa Rica
1 review
0 helpful votes
Follow Creighton S.
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You should be very clear from the begining that the resume is not fully free... tricking people is the same as stealing... I assume there is a rollover game here on the monthly payments as well.(But its ok, I am sure you put it in the smallest print you could.)

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Creighton,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
2 reviews
0 helpful votes
Follow Simone H.
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The format is simple and quick
June 14, 2024

The format is simple and quick. Nice choices of different formats

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Idaho
1 review
0 helpful votes
Follow Kimberly C.
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I spent hours writing my resume and when I had finally finished (for the 5th revision) I was prompted to create an account, which i tried to do, but because my email had existed from a few years ago, it would not allow me to create an account. I went through the forgot password process and was able to sign in. I paid money to receive my copy of the resume but it did not show up in the account that I signed into. Only resumes from 2022. I tried going back but was never able to get back to my resume. I had no copy of it anywhere else, and now I am starting from scratch. Again. And struggling to remember the PERFECT resume summary that I had finished. So dumb. Why would you let someone create a resume on your template and ask them to PAY MONEY and then have no record of my resume. Where the hell did it go?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Kimberly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Leif E.
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I originally was browsing this site just for résumé templates but realized that it had a lot more to offer. The AI writing assist really helped make my résumé sound as professional as possible and was easy to use. Also, the two week trial is a very good deal at only $2.85. I would recommend.

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Sujal U.
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It was good, I was able to narrow down some keywords and duties

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Lisa D.
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Great and easy could not be more helpful highly recommend it will help even someone who has never had a job build a resume and give ideas

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kenneth G.
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Really simple to use and the bullet point help is awesome as well

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Natalya J.
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Fine, I liked the experience writing my resume. It was so good!

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Gary U.
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I have used before for other employment and may use again in the future

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Rainna Q.
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Great job i really enjoyed reading your post specially the resume

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Kerma W.
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It was a great experience!
June 14, 2024

It was a great experience! Thank you! My experience was one that I will share with others. I know of some people that have their resumes completed but doesn't look as good as what resumegenius produced it.

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site, Kerma. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Karen U.
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Thanks!
June 14, 2024

Thanks! I was stuck on the summary. The formats are also nicer

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jama W.
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Great except you are forcing me to type text here and here and here

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Natalie R.
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Great easy to use very helpful love it will def recommend to others

Date of experience: June 3, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius