Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have yet to see my resume. I saw the template but have yet to see the final version
I love how easy this was to put together and my resume look so good and professional! My only disappointment was when I googled free resume temples this promotes to have free resume templets, which I couldn't seem to find.
Thank you, Jenifer. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Free means free not $2.95 Take care of your customers and you will get more customers. Truthfulness is always the best policy. Other than that, we will see how satisfied I am when I see the finished product
Thank you, Jeff. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick and easy, great results. Easy to follow and great bullets recommended
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use fast turn around reasonable pricing..
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ease of use, variety of templates and suggestive content, Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Lots of options to help build my resume. Will definitely use this in the future.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was super easy and convenient. Loved the suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed to compose my resume quickly and this resume template was so very easy to use!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy resume generation. Tons of templates and styles with great verbiage recommendations.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found this easy and nice to use. I was satisfied with the options to choose from for the look and information I wanted to include and update. I liked that i could import my previous save version from my computer.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's helpful, but too expensive. Would be nice if they lowered their prices so more people could use. With inflation now a days, no one wants to pay so much!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Building an attractive and funbctional resume was so simple! It literally took minutes. Can't wait to try other features of the software. Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very pleased thus far, thank you! Resume AI creation engine was extremely easy to use.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Experience was good. Very easy to follow. I have use this before. I always tell my friends and family to use this app
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very easy to use and create. Site saved my progress and allowed me to continue, edit and finish when I felt ready to do so.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free but if you want the resume you have to pay a monthly fee
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great program and thanks for the help. Although it is not free.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy process to apply for multiple job applications
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius