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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Typical way of asking the payment in the end after ppl put some effort and time. Platform flexibility is very rich, your mindset of asking money is very poor
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy create resume with so many guidance. So helpful to create my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was not expecting to pay. But I did pay though I am fine with tho. You guys did a grate work. Thank you.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks so much for your help with the resume it was great to work with you during this difficult time of applying
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and quality resume writing experience. I would recommend it to friends and family.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use, and make modifications too. I would definitely recommend to anyone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing tool with so many options to chose from. It's so easy to use!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, very helpful with best verbiage and or wording!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice and easy to use
It was quick, clean looking and provided many options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and very helpful for an individual that is not experienced in building resumes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use the program and lots of assistance in producing my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good experience. Seems to be a good value. Maybe I'll be recommending this
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The best resume company I ever worked with. Very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleading prompts saying this was a free service- bold face lie.
Hello Stephanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very streamline website with awesome AI generated help. I would certainly recommend to anyone struggling to build a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and easy to follow, this is a program that I will share with others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great easy to use would recommend to anyone. You should advertise on Facebook.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and it's been 27 years since i updated my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertised this as a free service. So why are you making people sign up for a trial to access their resume? Real $#*!ty
Hello Julie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Masashi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius