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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
Follow Sarah U.
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There are great templates, easy to access and input information!

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
Follow Donna T.
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Great help and it was easy to follow and the resume looked great. I am quite happy with the results.

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Worked good and I needed a resume by morning, was easy to right up

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Kaiser W.
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Easy to create resume, did not enjoy creating a resume, and being asked to pay to print. Tt should say there is a subscription attached in the beginning.

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, Kaiser. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arizona
1 review
0 helpful votes
Follow Selina R.
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It was very user friendly, quick, simple and efficient. I would recommend to anyone

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow JAMES U.
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I am using this to update my resume i am changing careers so far so good

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
2 reviews
0 helpful votes
Follow Olivia S.
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Easy to use; self explanatory, quick and efficient, took less than an hour

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
2 reviews
0 helpful votes
Follow Bobbi Y.
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Prompts are easy to follow, and offers helpful suggestions to improve resume

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Michaela U.
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Editing certain aspects was difficult and not showing cost prior to beginning process

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Michaela,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Gail C.
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Resumegenius makes it a breeze to update my resume. Thank You!

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Isaiah M.
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A few limited functions but over I'm liking the site thus far.

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Tina Z.
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I now feel confident with my resume! This was so easy and gave me peace of mind.

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Cassondra L.
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I enjoy this service and I love the AI generated responses but hiding that you have to pay until the end is not ok.

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Easy!
July 4, 2024

Easy! So far easy to template my current resume into a dynamic eye catching document

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Austin K.
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You're advertising a free resume building service but it's not free.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Austin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Michael Q.
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Was supposed to be free but I was forced to pay albeit a small fee and now must be sure to cancel to avoid future charges!?

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Tiffany S.
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This was a great experience, I would definitely use this service again

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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The summary portion was not ideal. I don't think it generated anything complementary.

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you, Mary. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Kathryn N.
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I love all the options for job descriptions and skills. It's been a while since I've looked for a job and this was very helpful

Date of experience: June 23, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius