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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Talan M.
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Made me pay and they're probably not gonna let my cancel my card after I finish writing this review

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Louisiana
1 review
0 helpful votes
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This was so helpful!
August 26, 2024

This was so helpful! I loved this website and the help it provided for my future!

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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This was a great service and very helpful. I like the detailed suggestions

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Excellent easy it was a simple format and I will recommend it

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Thank you this was very helpful
August 26, 2024

Thank you this was very helpful. It was very easy and a great tool

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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I love it and was easy to be used
August 26, 2024

I love it and was easy to be used. I was people friendly, and I would recommend it.

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Easy to use
August 26, 2024

Easy to use. Thorough! Very user friendly. I had no issues whatsoever using Resume Genius

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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It actually works
August 26, 2024

It actually works. I expected to be creating a great resume, which takes time for it to be appealing. When I found myself searching for the next best qualifying statement for my resume it automatically produces a great choice. I now can hit the ground running.

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Some of my work experience was deleted and i was not able to add it at the specific space i wanted

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to use, like that it gave options for skills and for summary.

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow derek A.
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Excellent help, i am really bad at typing resumes out so you helped so much

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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I needed a quick and easy way to update my resume. I loved the fact that it helped choose verbiage for the specific job titles.

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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$$$$ but the quality almost justifies the price but make it 9.95

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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You were not up-front about your service costing something for a basic resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nicolas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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As this is my first time using this service, I am disappointed that it is not "free" as advertised on Google.

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Minnesota
1 review
0 helpful votes
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Easy Service!
August 25, 2024

Easy Service! Lots of options to choose from as far as format and content

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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This was incredibly easy and helpful
August 25, 2024

This was incredibly easy and helpful. I also like the different options of resumes.

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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This says its free then it's not if you want your resume...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jennifer,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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Easy to prepare from a simple to understand format and excellent suggestions

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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The payment and credit card issue was frustrating, as it didn't take my Mastercard.

Date of experience: August 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius