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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Made me pay and they're probably not gonna let my cancel my card after I finish writing this review
This was so helpful! I loved this website and the help it provided for my future!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a great service and very helpful. I like the detailed suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent easy it was a simple format and I will recommend it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you this was very helpful. It was very easy and a great tool
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love it and was easy to be used. I was people friendly, and I would recommend it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Thorough! Very user friendly. I had no issues whatsoever using Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It actually works. I expected to be creating a great resume, which takes time for it to be appealing. When I found myself searching for the next best qualifying statement for my resume it automatically produces a great choice. I now can hit the ground running.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Some of my work experience was deleted and i was not able to add it at the specific space i wanted
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy to use, like that it gave options for skills and for summary.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent help, i am really bad at typing resumes out so you helped so much
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed a quick and easy way to update my resume. I loved the fact that it helped choose verbiage for the specific job titles.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
$$$$ but the quality almost justifies the price but make it 9.95
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You were not up-front about your service costing something for a basic resume.
Hello Nicolas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
As this is my first time using this service, I am disappointed that it is not "free" as advertised on Google.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy Service! Lots of options to choose from as far as format and content
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was incredibly easy and helpful. I also like the different options of resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This says its free then it's not if you want your resume...
Hello Jennifer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to prepare from a simple to understand format and excellent suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The payment and credit card issue was frustrating, as it didn't take my Mastercard.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius