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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was easy and very helpful to get my resume done. And i like it very much
Quick, easy and excellent suggestions. Quality in the language and format provided.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume templates don't let me change the order of the sections
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was very helpful, quick and easy to use as well as very helpful prompts
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy program to use with a lot of options, turned out good.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont need a subscription why cant we just pay a one time fee.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Great suggestions to help me update my resume and capture focused accomplishments
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and tremendous resources. I strongly endorse this platform
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with updating resume, templates are clean and help make you stand out
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very user friendly and helpful gave great ideas thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should make a free download for first time, and free word download
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Quick & easy to use! Very happy with the final product. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and well put together has a lot of information needed without having to remember it all
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Saving the charge for at the end is horrible. It should be transparent from the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Way easier than any other ones I've tried using and definitely way easier than doing it from scratch! Thank you!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy.I will be using this website everytime i need to update my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume builder and im happy i chose this service to build my resumes. Easy and efficient to ise
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Cost is too high, you should charge less and give proper details to cancelled auto renewal
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use format, helpful, convenient tool that I can use without a laptop
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius