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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Perfect for clueless people like myself who is applying for a new position after being in the same position for 30 years. Options made it easy and the site led me down the proper roads to create a professional looking resume.
Great service and customer service, it has been years since I have worked on my resume and this program made it very simple and timely.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great other than the fact you made me pay when I looked up free resume builders lol.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome and fast, great quality, great process, appreciate this service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great product, fast results, Just what I was looking for in a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free, Obviously it's not free. I don't need fifty characters.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service, easy to use and very intuitive. I was struggling to update my resume because of formatting issues and this is so much easier.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Easy to build resume on this website. I thoroughly enjoyed it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good. Straight forward and to the point. Just googled and came across your site. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hard time finding a card that would do business with you. Is there a reason why apple will not work with you. Or make payment with you?
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, less of a headache and one less important thing to worry about.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Used it in the past. Was a good experience and useful. Need to edit existing resume and decided that experience was good before should use ti again.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
After multiple payments, and one resume, its ridiculous that I have to continue to pay to edit the resume very rarely and cannot use it as deemed necessary.
Hello Cheryl,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was advertised as FREE but was not free. Otherwise it was great and easy to use.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your help. Great templates to choose from. Intuitive user interface.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good so far! Easy and quick. I will update to see if it is easy to cancel when time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ease of use added information is helpful. The price is reasonable too.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very straight forward and simple to use. I really enjoyed the choices
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Really nice layouts and I liked how easy it was to import my current resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy steps. Easy to manage and very well laid out. Would recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius