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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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Very easy steps
August 29, 2024

Very easy steps. Easy to manage and very well laid out. Would recommend.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very good service and helpful
August 29, 2024

Very good service and helpful. Easy to use. Good information provided.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The process was quick and extremely easy to use. Everything that was meeded for a resume in one site.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Ib don't like curating new resumes
August 29, 2024

Ib don't like curating new resumes. So my experience was awesome. I received help throughout the whole. Process. Thanks again

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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This is a great product that was easy to use and made the process of writing my resume stress free!

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I just discovered this resume app and I'm very pleased and happy with the experience I had.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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This software is outstanding
August 29, 2024

This software is outstanding. I am so glad that I found this.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Very user friendly!
August 29, 2024

Very user friendly! I really enjoyed how easy it was to convert my PDF

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Quick and easy, very user friendly, I would recommend to everyone

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I am grateful for the service you provide. The survey is a little annoying.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great tool and easy to use
August 29, 2024

Great tool and easy to use. Highly recommend! I made my new resume so fast and easily otherwise would've taken a lot longer time.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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Awesome and easy to use
August 29, 2024

Awesome and easy to use. Will use this from now on. Thanks keep me updated on new content.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Easy to use, clear precise direction and large availability of choices

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I was able to ger my resume done quickly.
It was fairly easy to put my resume together

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
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Everything worked really well
August 29, 2024

Everything worked really well. Heck if i get the job i will probably refer my collogues that are looking for work as well.

Thank you,

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oklahoma
1 review
0 helpful votes
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Fast and easy service
August 29, 2024

Fast and easy service. I have not written a resume in over 12 years so this was very helpful to have a template.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Easy to do and very efficient
August 29, 2024

Easy to do and very efficient. Made it a lot easier for me to do

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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My experience not to great
August 29, 2024
Updated review

My experience not to great. A little hard to navigate, leaving out the price of things to the end was not appreciated.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius


It was quick and easy also we had a lot of nice suggestions I really feel confident using this service to put my résumé together

Date of experience: July 15, 2024
New York
1 review
0 helpful votes
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Easy to use
August 29, 2024

Easy to use. Offered tips throughout the process. Recommended.

Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It's not free!
August 29, 2024

It's not free! I searched for a free resume update and your website came up. I had to pay after spending time updating my resume. I have no choice but to pay your fees, or I have to go and redo it somewhere else!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 19, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kevin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius