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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Good experience and thank you so much. My experience is good.
Easy to use, satisfied with the process, very useful and professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very user friendly. I love the look of my resume and would use you again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate. Helped me to gather information and experiences I'd forgotten about.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good service i like the resume templates and it was easy to access
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks you so much for your experience. It sucked to pay the three dollars. Should be free!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and fast. Was useful with the pre generated form. Will use again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple to navigate, no hassle. Lots of options for templates
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and it made the process painless --I would use again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its okay "I highly recommend this business."
"Their customer service is second to none."
"The product quality is consistently outstanding, exceeding my expectations every time."
"I was completely impressed with their professionalism and customer service."
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for making this a painless experience. It was quick and easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was good. Except I thought it would be free but I had to pay.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience using the website, great at helping me to come up with the verbiage for m resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it...Made this task super easy. Very helpful with plenty of suggestions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience has been great. Program was easy to use and quick
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was simple and easy. I like the easy suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and very helpful with adding information that sounded professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Builder is great and easy to use. Was not expecting the charge.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius