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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Frustrating
September 2, 2024

Frustrating. I am creating a resume for a consumer on my caseload and it was the first program I found. Irritating because I did not know the month that he started his jobs and I was required to enter a month. Should be able to just take years for us older people.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Massachusetts
1 review
0 helpful votes
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It was easy to navigate through entire process on your website, and your outlines are very professional.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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A very smooth experience!
September 1, 2024

A very smooth experience! Honestly I was a little hesitant at first but the website seems very legit.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I was so nervous but it was very easy, satisfying and rewarding! No way I could have done it as professional as you guys! Thanks!

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Recommendations on wording is excellent
September 1, 2024

Recommendations on wording is excellent. I wish that the application showed page breaks before printing,

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Awesome over all with the process and super helpful, I didn't know where to start and they helped me so much and even updated my resume

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Great work and excellent resume
September 1, 2024

Great work and excellent resume. Awesome setting and written well.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Awesome experience with so many options and so many helpful tools to create exactly what i needed

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Puerto Rico
1 review
0 helpful votes
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Great tool, simple and easy to use
September 1, 2024

Great tool, simple and easy to use. And they offer good examples that fit your needs.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Great and easy to use, helped me with wording and refining my resume

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Great with helping withgone having having to type word of word. Comes in handily when there is not a lot time of time to get the job done.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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My experience was great, it was a very easy process and recommend resume genius to everyone

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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The experience was very easy, quick, and efficient. The templates that were provided were formal and attention drawn.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Argentina
1 review
0 helpful votes
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Gesté un montón de tiempo en hacer el curriculum y en el último paso te dicen que para obtenerlo hay que pagar. No me hubiera molestado si te avisan al comienzo, pero se publicitan como curriculums gratis y es mentira, porque es obvio que si no lo descargas no sirve.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Sabrina,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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So far is helpful, i feel like it is helping organize my thoughts

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Been great, thank you
September 1, 2024

Been great, thank you. I look forward to using and referring.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Advertising free resume help and then asking for payment after someone has spent hours on their resume is misleading and disappointing

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Madeleine,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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This is a good service and I is very helpful in completing my resume.

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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FALSE ADVERTISEMENT!
September 1, 2024

FALSE ADVERTISEMENT! Spent an hour thinking its free working on this $#*! $#*! resume and they charge you at the end

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Mervin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easiest and most convenient to us
September 1, 2024

Easiest and most convenient to us. For a professional looking for a quick resume to put out there. This is great!

Date of experience: August 22, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius