Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The template was easy to use. The options and selection made the process easily.
Quick and easy to use the templates are great.and cost efficient
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I could not see the full entry for education when i was creating the resume and wanted to edit it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to follow on how to create my own resume I will recommend this with my friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use but so many overlapping options that its overwhelming sometimes
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, easy to create a resume with many options in all sections
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and we'll assisting which made things possible.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The app says free but charged to download at the end, should not be advertised as free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good but cost is high. I was able to refine my resume using your platform.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I recently used a resume-building software and absolutely loved it! The user-friendly interface made it so easy to create a polished, professional resume in no time. The customizable templates were sleek and modern, and I appreciated the helpful tips that guided me through each section. It really took the stress out of resume writing and helped me showcase my skills and experience in the best possible way. Highly recommend!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Greet great greet greet Greet great greet greet Greet great greet greet
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use with professional language and prompts. I also loved the layout options
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys are awesome, thank you to whoever made such an awesome platform for people to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent format, brilliant, fab, looks great, easy to do.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hard to compile 30 yrs of work experience into 1 resume, the stuff one goes through when your employer closes shop.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
KJNEFJGNERGQRWJ IJWFJQWRUGIRBJGJERGBWERJQGANQJ ERGUNUERNBUIERUINVUIA
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy to use.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Hehehehehehehehehheehhehhehehhehehehehehehehhehehehe
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Haven't had a resume in over 20 years, this site made the process of creating one easier than expected.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I decided to used this fantastic helpful web because, it is helpful and easy to use. In addition to that, it is the number one website I ever use. I will keep on following the same procedures whenever I want to update my Resume, because all of the interesting samples are there for you and you can choose your best option. Plus, I will inform some of my friends who are having difficulties creating professional Resume. Thanks
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius