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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use. Very helpful. Step by step process made it very simple.
Love……………………………but don't force people to make a review…..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
YOU SAID YOU WOULD NOT CHARGE GOT TO THE $#*!ING END AND YOU STILL CHARGE MONEY FOR A $#*!ING TEMPLATE
Hello Thomas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Amazing easy and user friendly to use. Make you stand out from any other app
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
"free" until you have to pay $3 to get it. I was expecting to be able to download my resume for free, ended up finding out i had to pay for it AFTER i was done completing it, that is a disgusting practice
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good and easy to use to change resume features. Love the functions to change text.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is an excellent option to have your resume ready in a moment without wasting time on design details or filling out descriptions that you cannot write due to time pressure. I love this option.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its okay and its not to bad because it gave me many options to choose
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and helpful service, made this very way and comfortable. Provided great options already to use and go. Good use of language. Very pleased with the result and its sounds like such a professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
More complicated than I thought it would be. Fees should be listed upfront.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good. Very good, very very good, nice, very nice, very very nice.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The entire process has been quick, intuitive, and easy! Very happy with the end result.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice and detailed and is an amazing alternative to making your own resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and they had lots of professional ways of saying what you needed to make a good resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a very easy format to follow. It took me step by step and allowed me to edit it as I went
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No they said it was free then they made me pay. Not right but on well
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate seems affordable online access thats it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and good good and great for more of the greatness that is
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Enjoyed the user interface and suggested improvements and formatting options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy template. I needed something fast and this was the answer.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius