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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Platform is easy to use, and the templates look fantastic! I am very happy with the outcome.
The payment process i should be able to use any type of payment I'd like
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I'm giving a 3 because I started making my resume under the assumption this was FREE, LIKE IT SAID! However, I'm not giving it a 1 because it was very helpful in assisting me in completing my task
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy! Liked the options to add into resume. Would recommend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy to use! The suggestions are on par and very well written.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is the best. They're quick, easy, and efficient. Yeah, the $20 bucks sucks to pay but you have to spend money to make money. It also covers access to the website for a month so if you need to come back and make adjustments for a different job, you can, and it helps you create cover letters with ease. Get that job by having a strong resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
For a quick redo - cant be beat. BUT Makes mistakes I can't correct
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This site was very helpful. Very easy to put the resume together. Walked you through each step.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate, great experience, I will recommend this to everyone
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good! I Enjoyed working with up to date templates and state of the art template arrangements.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, fast and well crafted resume. Im happy with the product
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
That was way too expensive. I'm already out of a job, why am I paying so much for this?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great. Easy to use. I love that they wrote up descriptions for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A good app. But my disappointment comes from the fact that I am not able to arrange the resume according to my taste. I would have wished to be able to utilize the space under my photo more.
Hello Fredrick,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Resume Genuis met my expectation in all areas of interest.
1. Ease of use
2. Most of my areas of interest was available
3. Simple pricing options, catering for one offs and continued use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice layout. I will recommend them to family and friends. So easy friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Like the template options; the prompts were helpful as was the layout
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Provides great options and awesome points to include into my resume and gave me more ideas as to what to include
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, paired wit many auto generated fill in options. Presented multiple formats to choose from
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with building resume for future job interview
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius