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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was so simple and walked me through it all! I am glad I found this site.
It was smooth. Enough options to have choices. And simple enough to do on a lunch break.!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wow. What a great site. Super easy to use. Resume completed in minutes!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Great price for everything that is offered
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was well-designed with considerable number of templates as optional choices.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't market it as a free resume and charge us at the end, it is misleading.
Hello Ariel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very Fast and great format. Ease of use for first time. Hopefully this will help me with skills to build more resumes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent! It was seamless and the user experience is okay.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good app with a lot of good information and suggestions on what to include on resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Experience and fast. Very easy to use. I would highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and intuitive with multiple tips and guides to help build an impressive summary of you career
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am not satisfied. Very disappointing, and you advertise as a FREE creator.
Hello Natan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was really quick and easy to create my resume. Thank you for the easy access.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius made the process quick and easy for creating a professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I hate this company, they lied about free resume templates. Good template though!
Hello Maggie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Guided me through the entire resume building process. Super easy to use!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I had the resume process reset several times and it has taken me re-doing the resume about 5 times and I am 3 hours into editing the previous resume that I had on file it should have only taken me less than 20 minutes but your software was slow and glitching all night long making it an awful experience.
Hello Stephen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius