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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Diane J.
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Quick and slick I liked the options and the wording but I don't like having to write a long review I am in a hurry

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
2 reviews
0 helpful votes
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It said that this app was free and now im finding myself paying for a resume. I oly paid because i needed to finish my job applications.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Super easy to navigate!
September 20, 2024

Super easy to navigate! Took me less than 20 min to transcribe my resume into this system.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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This was a very simple, straightforward process that I easily customized to my needs.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Nice
September 20, 2024

Nice. Fairly easy to use nice formats fairly quick and efficient. I'm not happy that I'm having to do this right now when I'm in a hurry.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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You say free and then charge 2.95
September 20, 2024

You say free and then charge 2.95. I really don't think is much else to say on why I gave the one star. I googled free resume builder and then got charged if i wanted the resume. I hope this sentence makes fifty characters.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jamaar,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kristine Q.
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This was a great resource and Help
September 20, 2024

This was a great resource and Help. I was struggling with my resume and you helped me organize and be concise.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Dakota
1 review
0 helpful votes
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This was very quick and easy
September 20, 2024

This was very quick and easy. I have not needed a resume in 16 years so I liked the suggestions that were given to help with this process which made it much easier to complete.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Very quick and easy to use
September 20, 2024

Very quick and easy to use. Price is right for using your site.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Deb L.
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So simple and quick I don't have time to spend at the computer at this time so it was nice

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Kelly G.
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The website lies and says you get a free resume, but after you created the resume they won't let you download it until after you pay them.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Kelly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Nicole Q.
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Easy and great results, made my resume look polished and updated

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Angel A.
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Super easy and I finished in less than an hour and it looks super professional

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Troy Z.
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Easy to Use!
September 20, 2024

Easy to Use! I enjoyed how easily it was to input my information!

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
Follow Justin M.
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Great service and easy to use
September 20, 2024

Great service and easy to use. Would highly suggest this service.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Vicki Z.
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This online resume generator was just what I needed in order to make a beautiful resume that would have taken hours otherwise.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow ALAN U.
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Excellent service
September 20, 2024

Excellent service. Keep up the good work you guys...

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Molly M.
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Easy to use, liked the pre-scripted bullets with option to edit.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow NATHAN C.
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It says free, but its not
September 20, 2024

It says free, but its not. That's kinda BS I did all the work and then you pump faked me with a charge, fee right at the end.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nathan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Derrick R.
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Very helpful, I have absolutely no idea how to write a resume.

Date of experience: September 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius