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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow Guiqin N.
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Detailed, individualized resume, time saving, professional resume

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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I found great templates and they were easy to navigate along with great suggestions along the creation process.

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Quick and easy, runs you through the basics and adds a special touch. Huge library of bullet statements.

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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It was helpful!
September 20, 2024

It was helpful! I really need a call center job right now so hopefully this will help!

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Great, saved me a lot of time
September 20, 2024

Great, saved me a lot of time. Thanks again for the easiness.

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I really liked the options available
September 20, 2024

I really liked the options available. The program was easy to use.

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy to use and set up
September 20, 2024

Very easy to use and set up. The suggestions are great and accurate and the template choices are eye popping and professional

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I think it's bull$#*! that you advertise a free resume, let me waste a bunch of time setting it up. Then ask for over 20$ a month. This should be illegal

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ryan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Easy to complete and very helpful with different subject areas

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Thank you!
September 20, 2024

Thank you! Easy, helpful program. I was overwhelmed with the thought of creating a resume from scratch. You boosted my confidence and made me look incredible!

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Quick and easy to create my resume
September 20, 2024

Quick and easy to create my resume. I have yet to see the final product or get it out to potential employers. More to come.

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Quick and very user friendly!
September 20, 2024

Quick and very user friendly! 10/10 recommend. Especially useful when switching career paths and needing a completely new resume!

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Extremely helpful and user friendly
September 20, 2024

Extremely helpful and user friendly. I would highly recommend this

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Egypt
1 review
0 helpful votes
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It is an interesting and enjoyable experience, as I created my CV in a way that is compatible with the ATS system without complications

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very Easy to navigate and accomplish what I set out to do. I was looking to clean up my resume as it was very weak in context and composition

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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It was very easy especially when you have your old resume to input. The program did the rest. It was awesome and less time consuming.

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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$23.95 to update a couple of lines on a resume is ridiculously steep.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Brad,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
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Excellent
September 20, 2024

Excellent - easy to use; readily available; pricing reasonable

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
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Great
September 20, 2024

Great. Experience made the resume look very professional.

Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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The process was great and stress free
September 20, 2024

The process was great and stress free. But its very misleading because it says "free" but its clearly not. So people like me who have learning disabilities need a service like this because i cant organize my thoughts to complete this task.
I just think if its not free don't market it as "free" especially since you wait till the very end of building the resume to say now u have to pay for this thing you made.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Colleen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius