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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Detailed, individualized resume, time saving, professional resume
I found great templates and they were easy to navigate along with great suggestions along the creation process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, runs you through the basics and adds a special touch. Huge library of bullet statements.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was helpful! I really need a call center job right now so hopefully this will help!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, saved me a lot of time. Thanks again for the easiness.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really liked the options available. The program was easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and set up. The suggestions are great and accurate and the template choices are eye popping and professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I think it's bull$#*! that you advertise a free resume, let me waste a bunch of time setting it up. Then ask for over 20$ a month. This should be illegal
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to complete and very helpful with different subject areas
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you! Easy, helpful program. I was overwhelmed with the thought of creating a resume from scratch. You boosted my confidence and made me look incredible!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to create my resume. I have yet to see the final product or get it out to potential employers. More to come.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and very user friendly! 10/10 recommend. Especially useful when switching career paths and needing a completely new resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely helpful and user friendly. I would highly recommend this
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is an interesting and enjoyable experience, as I created my CV in a way that is compatible with the ATS system without complications
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Easy to navigate and accomplish what I set out to do. I was looking to clean up my resume as it was very weak in context and composition
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very easy especially when you have your old resume to input. The program did the rest. It was awesome and less time consuming.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
$23.95 to update a couple of lines on a resume is ridiculously steep.
Hello Brad,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. Experience made the resume look very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was great and stress free. But its very misleading because it says "free" but its clearly not. So people like me who have learning disabilities need a service like this because i cant organize my thoughts to complete this task.
I just think if its not free don't market it as "free" especially since you wait till the very end of building the resume to say now u have to pay for this thing you made.
Hello Colleen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius