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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Heather Q.
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Very easy to use
October 4, 2024

Very easy to use. Just plug in your info and it does the rest. No real work needed

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Zarahemla W.
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I don't want to subscribe to your stupid website. Just give me an option for a one-time purchase to get my resume and let me be done with it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Zarahemla,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Meaghan I.
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Pretty easy and user friendly, cost effective way to build a resume!

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
2 reviews
0 helpful votes
Follow Arely U.
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Easy to use and to update and the resume templates are great!

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Bermuda
2 reviews
0 helpful votes
Follow Dawn Z.
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Its been outstanding and am hoping it land me the right career job.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Took 5 tries to purchase the trial
October 4, 2024

Took 5 tries to purchase the trial. 4 tries were with a mastercard. They all failed. Had to use a visa for it to work

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Tati M.
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That was quick help full and easy to fill my resume buy my self

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow James D.
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This was exceptional
October 4, 2024

This was exceptional. Very user friendly, quick and easy,
I would recommend this to other

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Jarrett I.
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Super easy to work with and made creating my resume an enjoyable experience.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Julie P.
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Easy to follow, great suggestions, liked the options on the layouts and how it prompted you to enter all your information. The summary was excellent.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Minhee T.
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I really like the service content and the convenience of simply creating a new resume. However, I don't really like having to sign up for a site without a clear registration process and use my information. Especially in the case of resumes, the experience of showing a message in small letters at the bottom of the resume creation page that says '~ is considered consent' and collecting emails is not very pleasant on a site that includes a lot of my personal information.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Jennifer D.
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Very helpful in making everything was perfect. Recommend to anyone who needs a resume fast.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Brandon P.
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Simple process to make resume with a variety of layouts and suggested points related to you're job title.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Maribel F.
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So easy and sufficient
October 4, 2024

So easy and sufficient. I also needed to upgrade my resumes.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Brenda A.
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It worked, I needed a new resume in order to apply for positions that I qualified for.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
2 reviews
0 helpful votes
Follow Jahshay W.
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Wow!
October 4, 2024

Wow! This was crazy easy! I would use them again! I would recommend this!

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Wyatt S.
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Extremely easy to use, if i can i would like to have a response if it works or not.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Stefany S.
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The price is ridiculous
October 4, 2024

The price is ridiculous. Locking me out of my resume unless I pay is awful. Lower your price and be upfront about it. This is extortion.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stefany,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Frederick M.
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Amazing!
October 4, 2024

Amazing! I ran upon this site and glad i did because it's one of the best one's I've seen in a long time and has good options for skills and style

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Cheryl N.
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Easy and efficient!
October 4, 2024

Easy and efficient! Thank you! I have not written a resume in years.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius