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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
Follow Sindile W.
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It a great experience to utilize genius. Com for my resume
Easy and simple to create your resume within minutes

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Tiffany Z.
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Thank you for helping me create a resume! It's been years since I had one!

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
Follow Kianna K.
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Great!
October 4, 2024

Great! The app was quick and easy to use. I really appreciate it

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Audrey P.
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So easy to use!
October 4, 2024

So easy to use!
It walked me through every step and even suggested certain things to say in the resume. Very helpful

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Yall charged me twice and cancelled the membership. I came back to the website to download my resume and it told me to pay when i have the 14 day trial.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Stephanie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Vonetta L.
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The resume genius was quick, confident, and easy to use. I would recommend this site to anyone. Thanks again!

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Tamara H.
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Easy to input information, result professional CV that will reflect my academic and professional career

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Micah H.
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You should let us know that we are not going to print a single use resume up front. The software is great and your force a purchase instead of offering a one time print option.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Micah,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Thought this was a free site but their were hidden fees which was not articulated when I was first making my resume. I understand why companies do this but I wish their was something at the start of this process saying that there are fees.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Ahsan U.
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Wonderful Very easy add your skill education experience jobs al very easy

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Rene J.
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Excellent and quick revision of my current resume. I especially liked the different formats to choose from once my information was entered.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Phoebe Q.
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Great and easy-to-use platform
October 4, 2024

Great and easy-to-use platform. Made the process straight forward and efficient.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow John U.
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Very user friendly and helpful!
October 4, 2024

Very user friendly and helpful! We were able to complete a professional resume with your help. Thank you!

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow ALBERT B.
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This made the entire process of restructuring my resume much easier.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Heather Q.
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Very easy to use
October 4, 2024

Very easy to use. Just plug in your info and it does the rest. No real work needed

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Zarahemla W.
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I don't want to subscribe to your stupid website. Just give me an option for a one-time purchase to get my resume and let me be done with it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Zarahemla,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Meaghan I.
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Pretty easy and user friendly, cost effective way to build a resume!

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
2 reviews
0 helpful votes
Follow Arely U.
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Easy to use and to update and the resume templates are great!

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Bermuda
2 reviews
0 helpful votes
Follow Dawn Z.
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Its been outstanding and am hoping it land me the right career job.

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow MARK R.
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Took 5 tries to purchase the trial
October 4, 2024

Took 5 tries to purchase the trial. 4 tries were with a mastercard. They all failed. Had to use a visa for it to work

Date of experience: September 24, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius