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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very easy and good. I realy like how easy it was to follow the directions. I liked that it asked you questions and fills in by you answering them. And I enjoyed the extra information it gives you. I really enjoyed this.
Misleading that this was free resume help and didn't say there was a cost to access to resume upon completion
Hello Cherie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Site was super easy and quick. Resume looks great and full of facts from previous jobs
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm applying for a job and needed some assistance with my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick, impressive and hassle free! Except for the rating. I could do without all of the questions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was something I needed quickly to do a résumé although there's free things out there this was easy for me to be able to work and understand and get it done in a timely manner and it looks amazing. I appreciate your website so far and I hope to see how and where it takes me..
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It says free then charges $2.95 to download! Easy to use and very efficient.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far so good! Can't wait to submit to companies...fast and easy and above all else professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Told me it was free and it was not but it's okay love some good gritty false advertising.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very thorough and easy to follow. I really appreciated the wide variety of templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was awesome. I loved how it gave me suggestions on what to put down and it made my experience super easy.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Mention the fee up front, tell users what they will get for it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good and and informative with the instructions laid out to complete my task.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, you have a complete template for the resumes. I liked how fast this happened
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its good and it helped to pick new layouts and additional prompts
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Creating my resume was fast & easy, but $23.95 is expensive for a subscription. You have a good service, but please lower your price.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick,easy and custom tailored to my specific needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely user friendly! So glad I this service! Quick and easy!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is a great program and easy for me to use. This program has really helped.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Got straight to the point and made it easy to fill in my information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius