Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great suggestions to complete my work experience. Thumbs up!
Great tool, I love the different colors and options and relatively inexpensive price.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Finally a website that works and doesn't waste my time. Would recommend it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was seamless, the layout was easy to use and hopefully the result will be great
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
No thanks i am ok with just doing and need to get this into the employment agency
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything about it is perfect except for the price but it's whatever
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seemed easy to use didn't feel like you spent hours and hours filling it out
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked the way this website captures my information automatically from my existing CV. I also like the templates available here. Hope I will get the same in future too.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to do and quick. I will recommend anyone to do their resume with this company
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice and very easy to use resume saves one the hustle of writting a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Best resume builder! It has made building my resume super easy!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use and very helpful. The added helpfull hint open up a whole newe experience.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pricing is subjective but overall good experience and very easy to use
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Huge help, really easy to use, didn't take too long to complete. Walks you through it step bye step, happy with my experience on here
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great this has been an easy and quick experience thank you for helping
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I recently used [Website Name] and had a great experience. The site is user-friendly and has a clean, intuitive layout that made navigation smooth. Whether you're looking for information, shopping, or using their services, everything is easy to find, and the design feels modern and professional.
One of the standout features is [specific feature], which really sets it apart from other similar websites. It was very convenient and added value to my experience. The content was well-organized, and I appreciated the attention to detail in the descriptions and explanations provided.
That being said, there's room for improvement. I found that [specific issue] could be addressed to improve usability further. For example, [suggest a specific improvement like faster loading times, clearer FAQs, etc.].
Overall, [Website Name] is a fantastic resource for [describe target audience] and delivers on its promise. I would recommend it to anyone looking for [specific service or product].
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its a great help if needing improvement with resume! Great examples and templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use template, but somewhat misleading as it states free until needing to print, then a charge.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love that it was easy and accurate to my needs. This was convenient and allowed me to choose what suited my career. It also gave me the option to add my own personal touches, making the resume truly mine.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius