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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
735
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Tiffany R.
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I wish there was in BIG TEXT that you need to manually unsubscribe to this BECAUSE wtf, I don't understand why you can't just pay for one time use for one resume, plus it wasn't really good because it had a few mistakes like my job title was changed to be forensic pathologist instead of forensic psychologist, I'm a collage student already struggling financially who just needed ONE resume that looked professional and clean for a hw. But ended up just making the whole thing myself, I have no idea how much money they took after that ONE time I used this, so I hope u enjoy that money.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Tiffany,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Rosalyn C.
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Fast and extremely satisfied with the service. It is very easy and quick.

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Wonderful, would definitely use this service again.
Thank you

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Briana X.
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Great job on resumejdhdbdbshhshshsjsjsjshhshshsjsjsjshjs

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Easy to do I just hope it works
December 20, 2024

Easy to do I just hope it works. I haven't tried it yet so I don't know

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Stacye T.
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Good easy to use quick fast user friendly user friendly cheap

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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The suggestions were great options
December 20, 2024

The suggestions were great options. It was easy to maneuver through the options and edit the details.

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Good product by has predatory cancellation practices...

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Benjamin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Cyprus
1 review
0 helpful votes
Follow Cade M.
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Keep charging my card after I cancel the subscription refund

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Hello Cade,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Stephanie X.
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It was easy and understandable quick and self guided to make it a pleasant experience

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow David M.
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To fill forms was very easy and complete. It guided me through all.

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Anka Q.
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Thanks it was a great experience and the resume was easy to build

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Mandy T.
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Would like to be told there is a cost up front so understand the whole process

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Carmela T.
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It was a great experience with helping with updating my resume

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow anderson I.
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Thank you but I don't think I can make that work for me because of my schedule so I don't know what time

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Jason J.
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Fantastic experience
December 20, 2024

Fantastic experience. Very easy to use and would recommend using this service to other people.

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Bradley S.
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Fantastic AI helping develop resume
December 20, 2024

Fantastic AI helping develop resume. Hopeful in pursuing a new career

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Cameron K.
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Great service
December 20, 2024

Great service. Easy. Pricey. But worth it for the professional look.

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow KAREN C.
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So easy to use!
December 20, 2024

So easy to use! Thank you! Happy Holidays to you and your families!

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Todd F.
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Very professional design and extremely easy to create. Excellent service.

Date of experience: December 10, 2024
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius