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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
734
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Yuki E.
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Easy to compose
December 20, 2024

Easy to compose. Price get higher, Choosing template design was hard because while scrolling, it kept changing. This was not really great

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
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Great website
December 20, 2024

Great website. I honestly didn't know anything about making a resume and this saved my life. Not to be dramatic but yes it saved me lots of time. I'm just cancelling because I don't need it right now. I will come back later on.

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Excellent Product, works well, easy to use and super helpful

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jorge I.
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I really need it to make my resume look professional and it did look professional.

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Great website and resource for resume
December 20, 2024

Great website and resource for resume. Very easy to use with tons of options.

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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10 Stars!
December 20, 2024

10 Stars! 10 Stars! 10 Stars! 10 Stars! 10 Stars! 10 Stars! Thank you

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Erik L.
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Very effective and easy to use
December 20, 2024

Very effective and easy to use. I really like the assistance provided and the language is very professional.

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Kylie J.
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I liked how easy it was, but it was false adverstising to say it was a free resume when I still had to pay in the end... So thanks for that. Definitely irritated.

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Easy to use
December 20, 2024

Easy to use. Very helpful and thoughtful in guiding you through the process.

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
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MOST POWERFUL TOOL
December 20, 2024

MOST POWERFUL TOOL. THIS HELPS ME TO BUILD MY RESUME IN PROPER MANNER AND BOOST TO GO AHEAD IN CAREER WITH ENHANCED CHANCES

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Deceptive marketing practices...
December 20, 2024

Deceptive marketing practices... free means pay to get the resume after you create it. But hey, CEO's need Multi Million dollar bonuses.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Adam,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Cory C.
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No thank needed a resume not really in to this stuff not my cup of tea

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Johnathon F.
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I like the resume templates, however I would like to be able to edit the order of the information. Once it's entered I can only add new sections after previous ones.

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Body P.
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Great Service really easy to do 123 cheap and anyone can do it

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Great resume, fast, and affordable
December 20, 2024

Great resume, fast, and affordable. I highly recommend this company for your resume

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow BETH Z.
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Nice easy, thank you
December 20, 2024

Nice easy, thank you. I will recommend to other and I will use it again

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Looking for skills was easy
December 20, 2024

Looking for skills was easy. I got the details I needed to create a new resume

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Arvind M.
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Making cancellation only available through a call is a scam

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Arvind,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Rachel D.
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This was a great way to help me create a more clear and concise resume.

Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Aidan C.
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Not enough formatting options and the AI was pretty bad. Specifically, I found adding more custom sections to be lacking, I wanted to add an achievements section but the free text it gave me for more sections was not very helpful, or visually appealing. For the AI, the summary was genuinely bad. It was too short, lacked specific detail and didn't provide a compelling case. It was so bad, I couldn't even use it as a jumping off point. The top bullet points weren't great either, for example one said "A and B testing" which is not how that is referenced and stands out as someone who doesn't know what they are saying or is AI. While I appreciate the efforts, I don't think this will work for me and I will find another product.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 9, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Aidan,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius