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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Overall it's been a postive one. I had some problems checking out. Not sure why, I was using one of my regular credit cards...it wasn't processing...frustrating...used a different one...all good now.
It is not as advertise. I thought I was going to get a resume for graduate student applying for graduate school but I got a same old same resume like I can get in Words
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really great way to make a resume quickly with the assistance of AI.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the easy resume template. It made the process simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help with formatting, design and textual suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems great to me! I need a good resume builder. This seems to be the one.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
False adverting, i thought it was free spent almost an hour to finish it just to find out i had to pay for it. Pay for something not even worth it, it has terrible resume format i should be able to free edit it as much as i would like as it doesn't let me do much. Very disappointed
Hello Kendra,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It helped me a lot to create a very professional resume.
I'm very impressed with the accuracy they offered me to help write my work experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic experience., it has been a rewarding experience using the resume builder. I hope the resume comes out as expectorated.
Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and convenient way to update resumes to stay up to date.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was amazing and I will use it again for sure I will definitely refer people
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Created a great resume in a short amount of time. Helped me organize and create a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good--made it very easy to generate content for resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate. Good experience. Bullets were helpful. Would definitely recommend it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its easy to use and gets a quick resume when you need one in a pinch
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple to use and update resume. I am very satisfier, and I will recommended to anyone who wanted to up date resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Exceptional customer service this program has really done the job for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius was very helpful in building my resume, however i feel that it should be advertised as having a fee before the end
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved every bit of my experience with resume genius. I will be recommending this resume builder to all my friends and family.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius