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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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I love how easy this is
December 21, 2024

I love how easy this is. This was fast and made it look better than I would have done alone.

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Zealand
1 review
0 helpful votes
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You billed an amount i never agreed to you absolute pricks. 2 dollar one off payment it said nevee agreed to full 35 bucks you $#*!wits

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Jakob,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I canceled my membership days after completing my resume but have been charged for months.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello John,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
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Great Program, extremely helpful and easy to use. Helped me put my thoughts into words!

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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It was good
December 21, 2024

It was good. Got the job done that I needed in a quick minute.!

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kioua X.
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Very helpful resume building tool
December 21, 2024

Very helpful resume building tool. I would recommend this site to family and friends who need help building a resume.

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colombia
1 review
0 helpful votes
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It was easy to use and to put information, I really like how the information was put and organized

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
3 reviews
0 helpful votes
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Great help!
December 20, 2024

Great help! Resume Genius helped me refine my skills and attributes. It also helped recraft my summary.

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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The feature to export a WORD doc doesn't work. It exported with bad formatting and didn't even fit on one page. I also don't like how you charged my card for months when I had not even logged in or used the site. Extremely fraudulent.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Crystal,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
3 reviews
4 helpful votes
Follow Cheryl P.
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Easy, quick, a lot of good tips to use on resume. Helped me complete each individual section with bullets that recruiters are looking for in a resume.

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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I was hung up on when called to cancel not a good in my opinion.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Washington
1 review
0 helpful votes
Follow Yuritzi W.
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Thank you so much for this resume it safe me a lot of time, than

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Lisa F.
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Super easy and great to use Thank you for your easy way to continue your resume

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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Very helpful and it was really easy
December 20, 2024

Very helpful and it was really easy. I love the different template options!

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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So easy and very professional site
December 20, 2024

So easy and very professional site. I didn't think it was going to be this easy, but worth the process time. I'm glad there are these type of services for people who have a phobia doing their own resume.

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow gary E.
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Easy to follow easy to use instructions were easy to understand and follow

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It is effective to help when in a pinch
December 20, 2024

It is effective to help when in a pinch. It helps when you'r in need of getting a resume build quickly and effectively.

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Joe really helped me with the subscription issue. Thank you Joe for your great customer service.

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
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It is dubious to have someone spend hours working on creating a resume only to find out they will have to pay before they can download it, and it was clearly promoted on Google as free. Next time say $2.95 and I would have known what I am getting into

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Olusola,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jimmie T.
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Easy to use
December 20, 2024

Easy to use. Easy to understand. Good additions. Good outlines.

Date of experience: December 10, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius