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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Dominic J.
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It has been easy to use
January 7, 2025

It has been easy to use. My complaint is that advertising it as "free" is very misleading.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Yanicka B.
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It was very helpful and it was helping me to do it on a timely manner a great app to get you back up instantly

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Oregon
1 review
0 helpful votes
Follow LaShelle K.
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Great service good job great service
January 7, 2025

Great service good job great service. I appreciate the help and the assistance

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Carolyn B.
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The resume process was very easy and it didn't take very long.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Alabama
2 reviews
0 helpful votes
Follow Diane W.
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The resume builder worked well
January 7, 2025

The resume builder worked well. Easy to use and quick process.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Monica X.
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Thanks for the great help i hope this helps everyone else out, my next step is downloading it to my computer now. Any recommendations?

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
Follow Jenna G.
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Wish it was advertised that I would be paying before I entered all of my information.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Lindsay S.
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This is such a great app, I will definitely use it again! I've already recommended it to a few friends!

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wyoming
1 review
0 helpful votes
Follow Nathan F.
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This is a wonderful resource
January 7, 2025

This is a wonderful resource. It was very helpful, thank you!

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Terry F.
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Great easy love the layout easy love how easy it is to love how easy it was to use

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow ROSHANDEEP D.
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Very bad experience
January 7, 2025

Very bad experience. It's to costly. Very very bad. I lost my 34 dollar. Please send me back. I don't know it's cost is 34

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Roshandeep,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow MIKAYLA Y.
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I was charged early for a subscription i wanted to cancel. I'm calling customer service

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mikayla,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Ronald R.
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Great job..
January 7, 2025

Great job. The suggestions you provided were great and really helped enhance my understanding.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Iqbal A.
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Nice experience with you guys and some friend refer me so i used it i hope that works for me..

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Seantae X.
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Advertised as free template but I had to pay or sign-up for a monthly membership.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Melissa I.
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It's convenient, super easy, self explained, professional looking resume, if I were an employer I'd say it's very easy to read and straight to the point,

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Cindy K.
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Little confusion job descriptions, but quick.
Nothing more to say until I see.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Brianna U.
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Seems shady that you can't do 1 time purchases. Surprise subs!

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Afton P.
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I found it easy to use with a lot of
Good examples
Fast and to the point

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Preston C.
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Very useful and made the process a breeze. Has Nice layouts and very customizable to fit your needs.

Date of experience: December 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius