On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very easy to use and helpful. I would recommend that others use this as well.
Resume genius helped me create a resume with relative ease!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have tried cancelling this twice over since October. I have now been charged three months because my account could not be found.
Hello Christy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
All good so far able to build the resume with zero work experience
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great and helping creating my resume said that I had to cancel it. I wouldn't be able to afford the cost for it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was easy to use and very helpful! I would highly recommend to everyone :)
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, but I don't need to create or update my resume monthly. Besides, it's expensive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Straight-forward & easy process. Rapid resume builder!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to use. Great templates and wording to make my resume look professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its helpful but you say free and I still have to pay something
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ease of use and appreciated all of the great tips and suggestions.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very poor presentation of projects and at the end not all payment cards are accepted
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was impressed with the job duties matching the job description. Very genius. I feel confident that I will get a job sooner because you took the burden off my shoulders. Thank you!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
To expensive and it's costing me money.
I can't afford it any
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good just too expensive I need to save money and the app is too expensive especially if AI driven
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The price must be announced before to spend time to write the document.
Secondly, put an automatic renewal payment that cannot be canceled when ordering, its truly a thief approach. Disgusting
Hello Marc,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was great up until I was forced into paying $23.75 to have a copy of my resumé sent to me.
I don't mind paying for a service, especially one as good as this one but tell people up front what will be needed in order to get the resumé.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to follow the template. The suggestions that were given were also very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It should be free after all the effort of putting it together.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Appreciated ease of entering all necessary information..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius