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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Maxim K.
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$#*! scam charging me 35 a month when I haven't used it. Scummy site

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Maxim,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Lisa O.
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You sent me an inaccurate resume; I haven't used a single resume since and you continue to bill for resumes that I haven't received or used I canceled more than once now. I signed up for a 14.00 two week trial. That's all..

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lisa,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Amber I.
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Was a great experience!
January 7, 2025

Was a great experience! Would recommend to anyone who is looking to build a great resume!

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Lyxa O.
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Quick and simple, good guidance, and good several formation available

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Matt K.
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Made building my resume easy and guided me to make it really seamless. Would recommend highly to anyone who doesn't have a resume.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow Donna L.
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Need to rewrite much of summaries/cover letters. Skills and duties are decent, but keep working at it.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Donna,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Victoria N.
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Very user friendly, and came up on engine search. Like how it interpreted in a good way what I was saying.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Brandon E.
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Awesome website
January 7, 2025

Awesome website. Just needs to be a one time fee though not a subscription.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

VThank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Vermont
1 review
0 helpful votes
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Wasn't aware something like this existed Wasn't aware something like this existed Wasn't aware something like this existed Wasn't aware something like this existed Wasn't aware something like this existed Wasn't aware something like this existed Wasn't aware something like this existed Wasn't aware something like this existed

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Vickie Y.
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Easy to navigate, more interesting templates would be appreciated.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Whitney Q.
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Thank you for the much-needed resume help! The process was so easy, and I am hopeful it makes all the difference!

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Grace P.
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I never intended to subscribe
January 7, 2025

I never intended to subscribe. I feel tricked. I only wanted to use the product once and now I realized ive been paying for months.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Grace,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Jimmy M.
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My experience was great and very professional, I liked the way my skills and job history was written, and the cost was reasonable, not taking too long to complete. I was able to list my job history and education without having to be too detail but listing my information.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Richard S.
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Great!
January 7, 2025

Great! This has been helpful. I believe this program so far.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Karen F.
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Super easy to use, love the recommendations they provided.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow TERRY E.
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Quick and easy resume process
January 7, 2025

Quick and easy resume process. First time user and very pleased.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Morgan Y.
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I have been working for professionally for 20 years in positions I was asked to fill. Doing a resume was very overwhelming but this process was super easy, and I am pleased with the results.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Berl O.
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Not bad
January 7, 2025

Not bad. The experience has been stress free so far. AI input is useful.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Tyler C.
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Easy to use program so far
January 7, 2025

Easy to use program so far. Will see how editing works once get into program.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Vicki I.
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Quick to build, easy to navigate
January 7, 2025

Quick to build, easy to navigate.
I will recommend Resume' Genius to all.

Date of experience: December 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius