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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use. The prompts are helpful and accurate. Nice choice of lay outs.
The process was quick and easy. There were plenty of templates to choose from to get just the look you wanted.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent for students to build their cvs and potentially attract employers
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was able to get a job really quick with the resume. Was having problems with the old way I would do them and this helped so much.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Charging too much monthly But it was extremely easy and helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Needed help with my first job resume as a high school student so this was very helpful in guiding me through the process
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I did not even realize I still had an account. I cancelled before the trial was over and your subsequent billing emails went to spam. I want a complete refund.
Hello kevin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
User friendly and easy to understand the next steps. Would use it again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Experience. Very easy to use. User Friendly multiple choices
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so expensive for how little the application actually does
Hello Paige,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was good and useful and good and useful and useful and useful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good cost, but its super nice to see what you will get before you have to pay so you can make a proper informed decision
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, I just wish I could choose what sections go first. Maybe give me the option to move certifications ahead of skills but other than that a very user friendly page.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was very easy, it really helped me a lot i will recommend to friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The first card I put in siad it could not be processed but the money still came out of my aaccount, so I have now paid this twice
Hello Janice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Process was wonderful. Resume appears to be exactly what I need.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just getting started...so far so good. Looking forward to see ease of manipulation
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made me a good looking resume, hopefully won't need a new one for a while!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really enjoyed creating my resume. Very detailed, specific and added a twist.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius