Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Rose Q.
Unfollow Rose Q.
Share Review
Report Review

Easy to use
January 14, 2025

Easy to use. The prompts are helpful and accurate. Nice choice of lay outs.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Cynthia K.
Unfollow Cynthia K.
Share Review
Report Review

The process was quick and easy
January 14, 2025

The process was quick and easy. There were plenty of templates to choose from to get just the look you wanted.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow GOPAL N.
Unfollow GOPAL N.
Share Review
Report Review

Excellent for students to build their cvs and potentially attract employers

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Jose T.
Unfollow Jose T.
Share Review
Report Review

Was able to get a job really quick with the resume. Was having problems with the old way I would do them and this helped so much.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Noah L.
Unfollow Noah L.
Share Review
Report Review

Charging too much monthly But it was extremely easy and helpful

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kiera Q.
Unfollow Kiera Q.
Share Review
Report Review

Needed help with my first job resume as a high school student so this was very helpful in guiding me through the process

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Kevin J.
Unfollow Kevin J.
Share Review
Report Review

I did not even realize I still had an account. I cancelled before the trial was over and your subsequent billing emails went to spam. I want a complete refund.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello kevin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
2 reviews
0 helpful votes
Follow FRANCISCO G.
Unfollow FRANCISCO G.
Share Review
Report Review

User friendly and easy to understand the next steps. Would use it again.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Patrick J.
Unfollow Patrick J.
Share Review
Report Review

Great Experience
January 14, 2025

Great Experience. Very easy to use. User Friendly multiple choices

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Paige R.
Unfollow Paige R.
Share Review
Report Review

This was so expensive for how little the application actually does

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Paige,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Max N.
Unfollow Max N.
Share Review
Report Review

It was good and useful and good and useful and useful and useful.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow Scott P.
Unfollow Scott P.
Share Review
Report Review

Good cost, but its super nice to see what you will get before you have to pay so you can make a proper informed decision

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
Follow Chris R.
Unfollow Chris R.
Share Review
Report Review

Quick and easy, I just wish I could choose what sections go first. Maybe give me the option to move certifications ahead of skills but other than that a very user friendly page.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Aaron G.
Unfollow Aaron G.
Share Review
Report Review

Its good
January 14, 2025

Its good. I enjoyed updating my resume and getting the experience.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Frank K.
Unfollow Frank K.
Share Review
Report Review

The experience was very easy, it really helped me a lot i will recommend to friends

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
3 reviews
0 helpful votes
Follow Janice B.
Unfollow Janice B.
Share Review
Report Review

The first card I put in siad it could not be processed but the money still came out of my aaccount, so I have now paid this twice

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Hello Janice,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Ariyana S.
Unfollow Ariyana S.
Share Review
Report Review

Process was wonderful
January 14, 2025

Process was wonderful. Resume appears to be exactly what I need.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow DAVE F.
Unfollow DAVE F.
Share Review
Report Review

Just getting started...
January 14, 2025

Just getting started...so far so good. Looking forward to see ease of manipulation

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Edward B.
Unfollow Edward B.
Share Review
Report Review

Made me a good looking resume, hopefully won't need a new one for a while!

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Stephanie F.
Unfollow Stephanie F.
Share Review
Report Review

Really enjoyed creating my resume
January 14, 2025

Really enjoyed creating my resume. Very detailed, specific and added a twist.

Date of experience: January 4, 2025
Alexandra M. ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius