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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Cheryl C.
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It was user friendly and easy to use
January 14, 2025

It was user friendly and easy to use. It gave me a fresh look which was just what I was looking for.

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
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I like how easy it was to follow, I will tell my friends and family about this site

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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Overall it was very simple and easy to understand. Making a resume is usually daunting but this app broke it down simplistically. Only complaint is they didn't take cashapp card that's still a Visa.

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
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Nice templates and easy surface of use Good interface excellent for job

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Lost my first attempt when moving back through pages, didn't save the information.

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

North Carolina
1 review
0 helpful votes
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You charged my account twinge in December without permission!

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nakeitha,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Never signed up for a $35 debit card from my credit card. Rip off

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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I really enjoyed this website
January 14, 2025

I really enjoyed this website. It really helped me. Thank you.

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Mallory V.
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Excellent source to help build my resume in a timely manner!

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Monica D.
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The program was very easy to use
January 14, 2025

The program was very easy to use. I had a lot of experience to enter, being a traveler and this program really simplified it for me,

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
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Very user friendly and helps when have "writers block" when having to upsell yourself and your skills

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Very easy to use and quite efficient!
January 14, 2025

Very easy to use and quite efficient! I hope that this process helps!

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Ibn U.
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This is by far one of the best tools I have used. It's quick and easy to understand. Honestly they do the work for you.

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Great experience, helpful all around and having a
AI as a tool is great.

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow ELOISE K.
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IT IS OK BUT SAID FREE AT THE BEGINNING WANTED SOMETHING I COULD PRINT OUT. SHOULD NOT SAY FREE IF NOT SO

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Your payment is confusing
January 14, 2025

Your payment is confusing -- We are assuming it is 2.95, and then if you do not like it or feel the need for it, then you cancel before $23.95 and then $2.95 after that.

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Daniel Z.
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Very easy to use, organizes nice and clean. Provided good insights and suggestions

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Linda H.
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Best help I ever had creating a resume, I would highly recommend your service

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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It was not that easy however it got done and thank you. Cantrell

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Morey Q.
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Hard to format and clean up/fix headers and format sections appropriately

Date of experience: January 3, 2025
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius